Search results by user ID 4523

Re: Any issue when send mail with report as attachment?

acldemac — Mon, 06 Mar 2017 14:30:48 GMT

We are experiencing the same in the UK since Thursday. Any news would be most appreciated, as we have since been refraining from sending our invoices out (we send more than 100 invoices out per day !) and have now a bit of a backlog... Thank you for your prompt attention to this,

Reminder emails activity link

acldemac — Thu, 03 Sep 2015 10:37:02 GMT

We are using Method:Classic and the link to the activities, on the emails with reminders, are directing to Method:New instead of to Method:Classic.

What shall we do to correct this.

Thank you.

Re: Sync error

acldemac — Thu, 03 Sep 2015 08:16:58 GMT

Still same problem in this moment, with accounts on the UK.

Sync appears to work but the date of the last sync is not updated

acldemac — Fri, 19 Sep 2014 09:15:49 GMT

Whilst the sync process appears to go through all tables sucessfully using either full sync or changes only - the date on the control panel remains unchanged. Is this something you can help with please.

Regards

Sales Orders with zero amount - sync conflict

acldemac — Mon, 21 Jul 2014 20:27:01 GMT

When trying to save a Sales Order that have a total of "0.00", Method believes it is negative and it won't sync with QB. Conflict shows "QuickBooks returned an error when adding/modifying a accSalesOrder record. The error was: There was an error when modifying a SalesOrder. QuickBooks error message: Transaction amount must be positive.." If QB accepts 0.00 value Sales Orders, why Method only syncs positive amounts? Any help most appreciated. Thank you,

SMTP Interruption - Email Error

acldemac — Mon, 28 Apr 2014 09:05:52 GMT

Recently our Service Provider reported our service as unabailble for about an hour - during which time some Method users weree assigning Activities. The email alert emails bounced and an error message was shown - Email Send Failure Alert.

My question is - when the service returns what would happen to the alert emails? I read on the Forum that they try 14 times, each time after a minute wait. However the service was down for an hour.

Many thanks

Re: Grid Hide/Show

acldemac — Fri, 06 Dec 2013 17:32:35 GMT

Hi Naeem, good afternoon.

Tried what you suggest above, using "Show/Hide Field/Object" to act on columns of a grid. Unless I am missing something , te action is not acting properly on grid fields.

I did create a simple screen, with one grid showing two fields/columns. Then add a checkbox and conditional statements for when checkbox =1 then hides both columns and when checkbox =0 then show both columns.

It is just not working...

WCould you please double check on your end, if this action is working properly on grid fields/columns.

Thank you very much for your assistance. I am starting to loose my hair on this one. [:'(]

Re: Purchase Order Template selection

acldemac — Thu, 21 Nov 2013 13:28:27 GMT

Hi there,

I am going through twhat seems to be a similar problem with the Putchase Order screen.

I get a conflict on the Resolve Conflicts Screen, with error: "The Custom Style associated with this txn not compatible with this txn."

Is it possible that the same would happen with the Purchase Order? Or is the sync engine dealing with PO in the same way as with the So (fixed).

Any comments will be welcome.

Thank you,

Re: Bugs

acldemac — Thu, 10 Feb 2011 10:33:56 GMT

Good timing matlow99! To the developers: please remember the customers abroad... I mean, outside the USA. A Currency Fix would be most appreciated. Cheers from the £££ driven UK!

Re: Bill To: fields do not display after creating Onvoice from Work Order

acldemac — Wed, 26 Jan 2011 16:44:32 GMT

Sorry -Michael, I mislead you on this one...

The Bill TO is not automatically populating on the standard screen after created from the Work Order.

What I meant is that I have been preparing the Field Services for my customer, and I am almost certain that the Bill To was populating when invoice created from W/O, until last week. Since then, it is when I realized this was not happening anymore. Did you introduce any changes on this process since last week?

Anyway, you did answer to this on your last post.

Any timeline I can pass to my customer, in regards to when we can expect the revamp to populate the Address and Bill To informationw/out going into QB on the W/O to Invoice process?

Thank you,