Search results by user ID 4714

Re: Export Button

s.white — Thu, 19 Jul 2012 14:57:22 GMT

Thanks Chad - I've troubleshot this a bit further, and it seems I only have the problem when working with a grid based on the Customer table. I now have a screen with a grid containing just company name and email, and no other buttons, no advanced settings (no on screen loads etc.) and I still get the error. If I add other grids on other screens based off of other tables, and add the Export button, I get no errors. Is there a way to tell me what actions are fired when you click the "close" button on the Export popup window?

Export Button

s.white — Mon, 16 Jul 2012 15:06:26 GMT

I've added an export button to one of my screens to be able to dump my grid to Excel. The information exports fine, but when I'm done and click the "Close" button on the Export screen, it generates an error:

ERROR: One or more fields referenced by your actions were not found on the screen. Please make sure all actions specify a valid object on the screen and republish. If the problem continues, please contact an administrator.

I don't know a way to get at the actions that go with the Close button to know how to troubleshoot the problem. Thoughts?

It otherwise all works fine, just an extra click to move beyond that error.

Method for Property Management

s.white — Thu, 10 May 2012 13:17:35 GMT

Is anyone out there already using Method for Property Management? I see it's on a list of future apps to come, and if anyone out there has done this already I'd hate to recreate the wheel. I'm looking to automate lease renewals, allow tenants to pay rent online through customer portals, attach signed lease documents, make deposits from multiple locations, etc. It would be an added bonus if I could make a quick tie into another property managment program that helps specifically with tenant screening, simulating market prices for rent charges, etc. That part could come later. Any thoughts, anyone?

Web Form Error

s.white — Thu, 09 Feb 2012 21:25:19 GMT

I am getting the following error emailed to me with one of our webforms... It has been working well for a few months, and while we have received a few error messages along the way, they have seemed to be related to database changes we have made. This one I can't seem to pinpoint to any change:

Your client had encountered an error with web form SPP. This may be due to incorrect setup of the web form. The error encountered was: The URL from which web form was submitted is not within a selected referrer list. The URL from which user had submitted this web is "https://www.methodintegration.com/method/TimeZoneRouter.aspx"

Any suggestions as to where to look would be great!

Thanks

Re: Screen Out of Sync Error

s.white — Tue, 03 Jan 2012 19:22:17 GMT

OK, so I just deleted what I believe are all of the screen load actions, and I am still getting the error. I see there is a new post on 12/29 where somebody else is getting the same thing. I'm not sure how you identified what to delete - maybe you deleted something different than I did.

Re: Screen Out of Sync Error

s.white — Tue, 27 Dec 2011 20:35:10 GMT

Thanks Michael - I'll take a look.

Re: Screen Out of Sync Error

s.white — Tue, 27 Dec 2011 17:55:38 GMT

Just sent it to you - thanks Michael

Re: Screen Out of Sync Error

s.white — Tue, 27 Dec 2011 16:22:13 GMT

To add to this thread... I have continued to troubleshoot this problem today. I have bit by bit pulled all of our custom fields out of the Edit Customer sreen so that I have a stripped down version which I believe mimicks the standard Method Edit Customer screen, and I am still getting the error. For this particular scenario, I believe I will abandon the custom screen and start over, but I am still curious how to troubleshoot this error should I happen to come upon it with a client after one of the platform updates.

Thanks!

Re: Screen Out of Sync Error

s.white — Tue, 27 Dec 2011 15:21:46 GMT

Hi Danny,

Actually, in looking at this further, I checked two other databases that are using the same custom screen for the "Edit Customer." (This is a copy of the original CRM Edit Customer Screen, with some added fields.) The error is occuring on all three databases. I think it began with the new December platform updates. My 'Select' button works if I set the action to go to the non-edited CRM_EditCustomer tab, but it will no longer take me to my custom tab. Any thoughts on what I should be looking for in my custom screen that would have generated this error with the December updated Method in all three databases? And actually, I should clarify - the Select button DOES take me to my custom screen with the correct customer's information, but it still kicks up that error in a pop-up window, which I have to close...

I noticed in the release notes that there was a temporary login for the November screens, which is no longer available. If I could access that, I could at least verify that this is an issue with the new platform handling my custom screen.

Thanks!

Screen Out of Sync Error

s.white — Fri, 23 Dec 2011 19:56:07 GMT

I recently completed some screen customizations and now when selecting a customer from my customer list, I get the following:

ERROR: It appears the screen is currently out of sync. Please try logging out and back in to Method. If this is a custom screen, you can alternatively republish. If the problem persists, please contact your administrator.

I have logged in/out and republished the screen - any ideas?