Search results by user ID 4735

Adding more than one "Assigned to" to a work order

PLD Inc — Mon, 10 Jan 2011 06:59:14 GMT

I am going to modify my Add/Edit Work Order screen by adding additional entries for the field "Assigned to" to see if it will let me assign more than one worker to a work order.

Will this work? Or will it cause things to blow up?

Is there only a 1:1 relationship between "work order" and "assigned to?" I am hoping it can be one-to-many.

Thanks for any guidance,

Laurie

Re: Method Report Designer Suppress Empty Field

PLD Inc — Mon, 10 Jan 2011 06:31:46 GMT

Thanks! I'll give it a shot

What is grouping?

PLD Inc — Mon, 10 Jan 2011 06:30:58 GMT

In the Field Service Center / My Calendar tab - in the box where Assigned to users are listed (Lower left), there is a column next to "Assigned Users" called "Grouping." What is that for?

I am trying to find a way to assign more than one employee (Assigned User) to a work order.

In any given day, I may have techs working independently or as a crew. I'm trying to find a way to do this. I have to believe someone else out there is doing the same thing.

Help!!!

Laurie

Method Report Designer Suppress Empty Field

PLD Inc — Sat, 08 Jan 2011 20:34:41 GMT

I have successfully modified my invoice. I have one problem that I'm hoping someone can help me with:

Looking just at Billing Address, I have four fields vertically aligned:

Bill Address Addr1

Bill Address Addr2

Bill Address Addr3

Invoice Bill Address City, ...State, ...Zip

Some invoices have Addr1 and Addr2, some have Addr1, Addr2, and Addr3.

The way it is set up now (I used the default template as the model) It looks good if I have all three fields populated. However, if I have nothing in Addr3, I have a one line gap on the printed invoice between Addr2 (typically street) and the city, state, zip line.

Is there a way to suppress Addr3 when it is empty so that there is not a one line gap on the printed address? I want my invoice generated from qxpress to look like what I get out of quickbooks. I am close - this is the last issue.

Can anyone help?

Thanks!

Laurie from PLD