Search results by user ID 4781

Re: Default Accounts not holding on Receive Payment Screen

Tracy @SBA — Wed, 27 Apr 2011 20:10:11 GMT

Michael -

Thank you, your help is greatly appreciated.

Tracy

Re: action show/hide

Tracy @SBA — Wed, 27 Apr 2011 20:01:51 GMT

There are 2 columns, the top field in the left column is a checkbox called services. below that field there are 16 fields, 2 colums of 8 rows. The left column is service names, the right is billing rates.

All 16 of the fields begin the session as hidden.

When the services checkbox is marked, the 8 service name fields toggle using the Show/hide field option and become visable.

Each of those service names is also a checkbox, if one is marked it should display the rate field to the right using the same toggle logic. None of those fields are working properly.

I would be more than happy to grant you access if you would like to see

Tracy

Default Accounts not holding on Receive Payment Screen

Tracy @SBA — Wed, 27 Apr 2011 18:52:46 GMT

I have modified the Receive Payment Screen and assigned default accounts for both the A/R account field and the "Deposit To: field. While at first glance it appears to working as intended, the behavior changes based on the customer selected.

Scenarios I have seen -

Customer 1 is selected, the fields default as intended

Customer 2 is selected, A/R account defaults properly but the Deposit To field is blank

Customer 3 is select and the A/R account is blank but the Deposit To field populates correctly

Customer 4 - both fields come up blank

These aren't specific customers, but chosen at random off the customer list. Interestingly enough, the behavior each customer exhibits does seem consistent. However I can't find consistencies amongst those customer records that show me root cause.

Thanks
Tracy

Re: action show/hide

Tracy @SBA — Wed, 27 Apr 2011 18:40:34 GMT

I currently have an App I am working on that is having the same issues. There is a series of checkmarks, each of which should open another field to the right, using Show/Hide set to toggle as they are selected. I have used the exact same logic in other sections of this app without issue.

Tracy

Re: List elements not syncing from QB

Tracy @SBA — Wed, 23 Mar 2011 20:32:33 GMT

I took a look at each conflict, they were all instances of list modifications/deletions being made in multi-user mode and have since been rectified.

I also Exported the customer table to a tab delimited format and used excel to search for the missing customer:jobs, unfortunately there aren't appearing there either.

List elements not syncing from QB

Tracy @SBA — Tue, 22 Mar 2011 22:43:58 GMT

I have two customers that exist and are active in QuickBooks but they do not sync into Method (customer list screen). What makes this even stranger is that the Jobs asscociated to these two customers do sync into Method correctly.

the 2 Examples are

Xterra/Dirty Spokes (parent customer - does not sync)

there are 18 Jobs for this customer, all of which do successfully sync

Maine Cancer Center (parent customer - does not sync)

there are 5 Jobs including two sub jobs for one of them, all of which appear on the customer list.

While there are several "entity" errors in the Resolve Conflicts screen, none of them pertain to either of these customers. I have confirmed that there is no filtering occuring on the list and have verified the customers don't appear in any of the views available.

In QuickBooks I have resorted the customer list (while showing all customer) and have even gone as far as to test what would happen if one of these customers was to be merged into a new one forcing the QB record to be rewritten. None of this has made a difference.

Hoping you can help because I am at that point where I am ready to bang my head on the wall...

Tracy

Re: Resolve conflicts error

Tracy @SBA — Thu, 24 Feb 2011 22:31:22 GMT

Paul -

The original address was created in QuickBooks and the quickbooks vendor window looks like this

Xiamen Feeling Garment and Textile Co LTD

No.14-16

Xingmei Road, Xinglin,

Xiamen, Fujian, China

I have screenshots of both vendor records (method, QB) if you need them

Resolve conflicts error

Tracy @SBA — Wed, 23 Feb 2011 23:06:48 GMT

I am getting the message below in the resolve conflicts log – What I don’t understand is why method is attempting to use the Billing Address 4 field during the sync when it isn’t used on the form (and at other times uses Billing Address 3, working fine). This error doesn’t occur all the time, even when testing with the same customer and address.

QuickBooks returned an error when adding/modifying a accPurchaseOrder record. The error was: There was an error when composing an address in "". QuickBooks error message: There is not enough address lines to compose the address. Please rearrange the individual fields, so that they can fit in the 5-lines block.. The Request was: <?xml version="1.0" encoding="windows-1252" ?> <?qbxml version="8.0" ?> <QBXML><QBXMLMsgsRq onError="stopOnError"><PurchaseOrderModRq requestID="qx_1"><PurchaseOrderMod><TxnID>E15B-1298400629</TxnID><EditSequence>1298400780</EditSequence><VendorRef><ListID>800003E0-1284489403</ListID></VendorRef><ShipToEntityRef><ListID>800003F0-1284753842</ListID></ShipToEntityRef><TemplateRef><ListID>80000012-1282250932</ListID></TemplateRef><TxnDate>2011-02-22</TxnDate><RefNumber>CMP-LASP-68</RefNumber><VendorAddress><Addr1>Xiamen Feeling Garment and Textile Co LTD</Addr1><Addr2>No.14-16</Addr2><Addr4>Xiamen, Fujian,</Addr4><City>Xingmei Road</City><State>Xinglin</State><Country>Xiamen, Fujian, China</Country></VendorAddress><ShipAddress><Addr1>Greenlayer Sports</Addr1><Addr2>Attn: Kim Bilancio</Addr2><Addr3>1723 SW Taylor St.</Addr3><City>Portland</City><State>OR</State><PostalCode>97205</PostalCode></ShipAddress><DueDate>2011-02-22</DueDate><ExpectedDate>2011-02-22</ExpectedDate><VendorMsg>Salesman Samples</VendorMsg><IsToBePrinted>0</IsToBePrinted><IsToBeEmailed>0</IsToBeEmailed><Other1>FEE-RETSAL-111</Other1><PurchaseOrderLineMod><TxnLineID>E15D-1298400629</TxnLineID><ItemRef><ListID>8000070B-1294269309</ListID></ItemRef><Desc>Evolution SS, Men''s Large, White</Desc><Quantity>17.00000</Quantity><Rate>3.51000</Rate><CustomerRef><ListID>800003F0-1284753842</ListID></CustomerRef></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>E15E-1298400629</TxnLineID><ItemRef><ListID>80000697-1294269292</ListID></ItemRef><Desc>Evolution SS, Men''s Large, Charcoal</Desc><Quantity>17.00000</Quantity><Rate>3.51000</Rate><CustomerRef><ListID>800003F0-1284753842</ListID></CustomerRef></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>E15F-1298400629</TxnLineID><ItemRef><ListID>8000069D-1294269293</ListID></ItemRef><Desc>Evolution SS, Men''s Large, Chili Pepper</Desc><Quantity>17.00000</Quantity><Rate>3.51000</Rate><CustomerRef><ListID>800003F0-1284753842</ListID></CustomerRef></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>E160-1298400629</TxnLineID><ItemRef><ListID>80000794-1294269339</ListID></ItemRef><Desc>Evolution LS, Men''s Large, Charcoal</Desc><Quantity>17.00000</Quantity><Rate>4.10000</Rate><CustomerRef><ListID>800003F0-1284753842</ListID></CustomerRef></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>E161-1298400629</TxnLineID><ItemRef><ListID>80000B59-1298400417</ListID></ItemRef><Desc>Evolution Zip, Men''s Large, Chili Pepper</Desc><Quantity>17.00000</Quantity><Rate>5.75000</Rate><CustomerRef><ListID>800003F0-1284753842</ListID></CustomerRef></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>E162-1298400629</TxnLineID><ItemRef><ListID>8000

I Would appreciate any help I can get

Tracy

Invoice Quantities

Tracy @SBA — Wed, 02 Feb 2011 19:51:04 GMT

All the quantities we use on sales/purchase forms are whole integers, so the decimal format assigned isn't necessary. I don't seem to be able to edit the properties for the Quantity fields to change from decimal to integer status, any ideas?

Also is there a way to edit what is displayed in the drop down when selecting items? I would love for it to show the current Quantity on Hand in addition to what is already there.

Thanks
Tracy

Re: Customization

Tracy @SBA — Fri, 28 Jan 2011 18:19:03 GMT

Thanks for the quick reply, apprecicate it

T