Search results by user ID 5324

Re: Problem with Session IP value in February release

Rolf — Mon, 09 Jun 2014 18:02:56 GMT

Ok, thanks Ben

I'll repost once I notice it working.

Rolf

Re: Problem with Session IP value in February release

Rolf — Fri, 06 Jun 2014 19:31:30 GMT

Could someone please respond to this? I need to at know that the old version won't be removed until this issue is fixed.

thanks,

Rolf

Re: Problem with Session IP value in February release

Rolf — Mon, 02 Jun 2014 19:14:33 GMT

Hi Ben,

I was wondering if any progress has been made on this issue and to remind you that we need to continue to have the October version available until it's resolved.

thanks,

Rolf

Problem with Session IP value in February release

Rolf — Fri, 02 May 2014 18:48:56 GMT

We use the "Value from session User:IP address" value in a customized screen to set a default global value. This has worked consistently until the February release version. Whereas this value returned the correct IP value in the past, it now always returns the value 10.183.248.250

We are continuing to use the October version release and will need to do so until this is resloved. Could you please look into this and correct the problem prior to removing the October version access.

thanks,

Rolf

Re: Reports being minimized

Rolf — Fri, 11 Oct 2013 21:16:06 GMT

Nelson,

On further testing, this is what I've found.

When the reports load, I can see they all stack up on top of each other, as before. Then, when I delete the top one, the rest are all minimized. If, after generating the report, I first grab the bar on the window and move it, then I can see the report below, and it may work as previously. Sometimes though, after moving the top window, and deleting it, the other windows are minimized and not on the screen.

If, however, I move the top window, and the one underneath, this seems to then keep all windows open.

Also, FYI, I'm using Chrome with pop-ups set to blocked, and the Method domain allowed. I also tried allowing all pop-ups and still get the same results.

cheers,

Rolf

Re: Reports being minimized

Rolf — Fri, 11 Oct 2013 18:34:53 GMT

Nelson,

I'm using Version 30.0.1599.69 m with Windows 7 .

cheers,

Rolf

Re: Reports being minimized

Rolf — Fri, 11 Oct 2013 17:00:29 GMT

Hi Nelson,

This is happening with google chrome on multiple computers. No updates have been done recently.

Rolf

Reports being minimized

Rolf — Fri, 11 Oct 2013 00:47:09 GMT

We have been using a custom action that generates multiple reports for over a year now. This has always created an open window for each report, with the windows stacked-up, and available for printing. As of last Friday, only one report window is open, and the rest are minimized. This is not nearly as convenient for us and I'm wondering what has happened and how to fix it.

thanks,

Rolf

Re: Retrieving distinct values from tables

Rolf — Thu, 04 Jul 2013 20:52:16 GMT

Sam,

Thanks for you efforts on this issue. I got it to work by doing my own distinct value test using a conditional within the loop.

Rolf

Re: Retrieving distinct values from tables

Rolf — Wed, 03 Jul 2013 22:52:39 GMT

Hi Sam,

Thanks for your suggestion on this. I had hoped you were going to suggest some implementation with the SQL 'Distinct' keyword with my Action Result to achieve this.

As to your suggested approach, I had already tried something like that. The problem is that not only do I need to count distinct customers, but I need to do this for multiple locations. Unfortuneatly I am one 'where condition' short in the 'loop through table' command. So, what I did was in that loop, I put in a standard conditional statement, and if the location identifier ( which I already had added to the Invoice Line table) matched the location I wanted, then I incremented my counter.

What I found was that when I did not select 'distinct' in the 'loop through table' command, this all worked fine and I was able to count the total number of customer records per location this way, as I would expect, but of course I counted the customers multiple times. When I set the loop to 'distinct Customer' , then the looping function failed in retrieving the 'location' value, and allocated all locations to the value of the first location alphabetically. Somehow the 'distinct' option cause the 'value from row' fetch of the location to be incorrect. I even tried doing a 'retrieve value from table with the current record ID' in the loop, which also failed. (although I think that was because it's not allowed in the loop).

I know this explanation seems convoluted, so I'll give an example to hopefully make it clearer. For the time period I was checking, I had four customers from two locations. Chronologically, they were Langford, Victoria, Langford, Langford. They all returned Langford as the location. Only when I changed the time period to only include the one record from Victoria, did I get that returned as the location.

One further bit of info. When I used the 'value from row' in the conditional command, it created an error if the 'loop through table' was distinct, but not if it wasn't I got around this by assinging an action result to the value in the loop, and using the action result in the conditional command. At first I thought this was a bug in the program, but maybe it's a feature if other fields are not available in 'distinct' mode, but then it should have failed on the action result assignment.

Any thoughts on how to proceed from here ?

Rolf