Search results by user ID 5464

Re: Web-To-Lead for Applicants

mrjonboy — Thu, 07 Jun 2012 06:11:13 GMT

Yes, I tried this. I did put our formatted form back on our website after attempting this. Would you like me to put the Method generated form back up?

Re: Web-To-Lead for Applicants

mrjonboy — Wed, 06 Jun 2012 16:02:02 GMT

Ok, this relates to this post in that it is asking for help with our Web-To-Applicant form, however, I believe is a new issue. The form was working correctly for the most part, however, we needed to make some changes to it as well as some of the tables that it relates to so that we could create a custom report (an employment application to print out) based on all this info. We realized we didn't have some table relationships properly set-up to create the report, hence opening up this can of worms. I believe we have those relationships now set-up with the FullName field being the link between the Applicants, Employment, Employment Former, and Education tables (all the tables that are used for this web form).

So in making all those table changes and then applying those changes in a new copied (Web-to-Applicant2) web form we are now getting a consistent error on the Web form (http://moxie-girl.com/company/application.php). After the required fields are completed it says there is an error and to contact the forms provider for a solution (https://www.methodintegration.com/MethodWebForms/error.aspx?error=An%20error%20was%20encountered.%20Please%20contact%20form%20provider%20for%20a%20solution.%20Thank%20you .)

No information is sent to our method account from the web form when the error happens.

Would someone be able to take a look at this web form to see if there are any glaringly obvious code issues?

Thank you,

Re: Web-To-Lead for Applicants

mrjonboy — Thu, 12 Apr 2012 03:00:45 GMT

Thank you for the replies.

I have an Employment table that I originally created with the field 'Age 16'. I have since changed that to 'US Legal'. it is a simple check box for yes or no (actually a radio button on the website that provides the value into Method). My web-to-applicant form does not show that field anymore in the form or in any of my tables. I am not real sure why the error was thrown.

However, I must have a lot of errors b/c I am getting about 30 emails/day with people using the form and getting errors. Yikes.

Regarding the 'Opportunity' field, yes, we are using that field for the Activity table (in two places - also for a follow-up activity). I believe this was setup by Method as I just copied that form. The formula still says like you stated - RecordID_ReadOnly_Step3 in both of those cases.

I am not super familiar with the formulas format so that is challenging for me. It would be nice to have a formula list or something. Like for instance it would be nice to know how to say format a cell to show a date a certain way. I am not that good yet.

Re: Web-To-Lead for Applicants

mrjonboy — Wed, 11 Apr 2012 12:53:07 GMT

The same thing is happening with another web form we use for employee applications. This one returned this error.

"Your client had encountered an error with web form Web-to-Applicant. This may be due to incorrect setup of the web form. The error encountered was: It does not appear the field 'Age16' exists in the table."

I know when the form was created there was a field called this but it got deleted from the web form, the web site where the form is located and from the table but the form is still looking for it for some reason.

Re: Web-To-Lead for Applicants

mrjonboy — Wed, 11 Apr 2012 12:43:01 GMT

Well the thing is I do not see a field called "OpportunityRef" in my Opportunity table or in my web form.

Re: Web-To-Lead for Applicants

mrjonboy — Tue, 10 Apr 2012 19:57:30 GMT

Hey Paul, we had a error on a WTL form that returned this in the email to us. Can you evaluate?

Your client had encountered an error with web form Moxie Girl web-to-lead. This may be due to incorrect setup of the web form. The error encountered was: 2012-Apr-06 02:26:34 PM could not be found as a possible value for field 'OpportunityRef' to insert. Please check the spelling.

It appears to be something with the date and time structure. Ideas on what I can do to fix?

Thank you,

Re: Web-To-Lead for Applicants

mrjonboy — Tue, 20 Mar 2012 04:50:17 GMT

Paul,

Just asking this question again as the Web forms are not allowing it.

"The design of the Thank you page is not allowing me to put any information into the box. I have noticed this to come and go as well (sometimes does, sometimes doesn't)" Basically, I can't design a thank you email.

Any thoughts?

Thank you

Re: Web-To-Lead for Applicants

mrjonboy — Thu, 15 Mar 2012 13:01:40 GMT

I wasn't necessarily happy but Im not going to get stressed over something I can't control. :-) I just know I need to get this created and up on our site so I can move on with many other custom things we want to do.

That time is probably about the time I noticed it messed up. Like I said it has happened before. I have noticed it happening when I close out of one form and then go into another and then back into the 1st one. not every time but sometimes it has screwed it up. I am not sure if that is the reason or not. In using Custom Forms it seems to revert back to the default tables when you start the Custom form process even though that is not what was saved. Hope this helps.

Also, the design of the Thank you page is not allowing me to put any information into the box. I have noticed this to come and go as well (sometimes does, sometimes doesn't)

Is there a way in the forms to get radio buttons or yes/no choices as opposed to just a single box that they check for yes?

Thank you,

Re: Web-To-Lead for Applicants

mrjonboy — Wed, 14 Mar 2012 01:09:15 GMT

Thanks, Paul. Moving on it. Hopefully after I go through all this work of creating the tables I need that when the Employee table is allowed to be changed by users that I can easily move these applicants into it (if they become employees) or easily take entries from applicant table and move them to the employee table checking them IsLeadStatus to yes to seperate them. I am sure I will need guidance with that when/if it happens

I am seeing an isssue when creating the WTL forms, however. This has happened a few times now (I thought it was a glitch the 1st time but it keeps happening). I have multiple custom forms saved and certain forms (appears to be the bigger ones with more tables and fields) lose the information or won't load all the information that was saved last. For example, I have a form called Web-to-Applicant. I created it with 4 tables (Applicants, Employment, EmploymentFormer, and Education), picked all the fields in the right order, formatted fields and formulas and saved it, which obvisouly took a decent amount of time. If I go back into that form almost all the fields are missing and it is looking to one table - customers, which I didn't even direct it to initially. Can you help me figure out this glitch before I go through all the time of creating it and formatting this form again?

Also another comment off this topic. While customizing and creating screens it will be really cool if we could preview the screens and how they look right from that area without having to publish them or save and close and then go view the screen. Just a thought.

Thank you,

Re: Web-To-Lead for Applicants

mrjonboy — Mon, 12 Mar 2012 14:19:30 GMT

Yep, we have QBO. Thanks for the info. Seems like using QBO we are always on the trailing end. :-(

Anyway, i will do a work around, maybe info goes into the Team Member table for now. How will I know when things have been improved/updated so that I can start creating it the way I think we want it?

Thanks again.