Search results by user ID 5601

Re: Initial thoughts

a.kendrick — Tue, 21 Jun 2016 15:27:31 GMT

I have been using the app over the last several days and here are a few observations:

(1) The login email address and password are not saving even though I have the "Keep me logged in" box checked.

(2) It would be nice to be able to jump from Method New to Classic without having to log out and back in.

(3) Like Victoria I like being able to log into the app without being kicked out on the computer.

(4) I am getting the same message as Victoria regarding time zones except mine is UTC (Baja California).

(5) When I log into Classic from the app it becomes a chrome browser with a URL is at the top. I can change it to google if I want and where is my native app? Can the URL be hidden in classic so they don't navigate off the Method site?

(6) I would like a setting to be able to choose which users can log into Method New and/or Method Classic. It would be helpful to be able to turn off the ability to log into Method Classic for some users. Or at least be able to add a note to each acccount so the user have instructions on which version they should log into for what. (Note: I work with a multi-tenant set up so this is not a usual case, but still confusing for the end user).

Overall, I really like it too!

I have a couple questions:

Is the app dependent on a wi-fi connection? If the user goes into a metal building for instance and wants to start a timer on a work order do they need a wi-fi connection or phone connection or will it stamp the time regardless?

How soon do you expect to roll this out to all Method users?

Thank you,

Annie Kendrick

Re: Opportunities Dashboard and Reports with multi-tenancy

a.kendrick — Thu, 06 Nov 2014 14:43:04 GMT

Thank you. I do hope this is soon. I am working with a new company on implementation with 32 users and it would certainly help to keep them interested in Method. I keep getting asked why the charts don't work. They need to see the pretty colors.

Opportunities Dashboard and Reports with multi-tenancy

a.kendrick — Wed, 05 Nov 2014 02:02:56 GMT

Apparently there is a bug when in a Multi-tenancy set up in which the Opportunities Charts and Reports do not work. Any idea when this will be fixed? It is a bit discouraging to see these at zero when users log in.

Thank you.

Calendar Height

a.kendrick — Tue, 30 Sep 2014 18:33:19 GMT

Is there a way to change the calendar height on the timeline view so that the rows are narrower? I am trying to duplicate Corrigo which has a very narrow daily time line view with all Technicians on the left that you can see at the same time without having to scroll down.

Also, is there a way to have a notification pop up or email if a Technician has not started a work order so the customer can be notified.

Thank you

Method APIv2 using Microsoft Office XP Web Services Toolkit 2.0

a.kendrick — Fri, 15 Aug 2014 16:49:06 GMT

I am using Method APIv2 to upload data using an Excel Application that I created.This requires Microsoft Office XP Web Services Toolkit 2.0 be installed and it is working just fine on Windows 7, however the IT companies that support one of my clients does not want to install this Toolkit since Microsoft states on the download page that it is not supported on any operating system past XP and it was retired March 31, 2005 with support only lasting until March 31, 2008. They are running Windows 2012 Server and Windows 8 computers with MS Office 2013. I believe the word "XP" would scare any IT department. I have Windows 2012 and it installed just fine on my system. Does anyone know if it works with MS Office 2013? And what can I tell the IT department to reassure them that it won't be harmful to the system? Is there another alternative? The code doesn't work unless the SOAP library is referenced and this toolkit is the only way I know to get this installed. Any advice would be appreciated. Thank you.