Search results by user ID 5634

Daylight Savings Time

thesolarguys — Fri, 06 Mar 2020 02:06:19 GMT

We have a problem twice a year when the time changes. The time changes this Sunday. If we try to print a work order for next week the time shows 1 hours earlier than it should be. Is there anything that can be done about this?

Just to be clear you can test this by creating a work order for next week. Go to the calendar page and use the print work order function. You will see on the report it generates the time appearing 1 hour be it should be.

Re: Disable Checkbox Field

thesolarguys — Wed, 18 Sep 2019 19:14:36 GMT

No problem I can work around that. I checked out the new version a while ago and it seemed like less customization was possbile. We have everything working perfectly on the Classic version so hopefully there aren't plans to discontinue it anytime soon?

Disable Checkbox Field

thesolarguys — Tue, 17 Sep 2019 18:09:50 GMT

I am using the checkbox field and the Disbale Field Function. Problem is that it does disable the actual check box but you can stil toggle the check by clicking on the field caption.

Sync Problem

thesolarguys — Thu, 04 Apr 2019 14:23:20 GMT

It seems recently (over the past month or so) we have been having a warning box pop-up when trying to sync. Its the QB "Bank Feeds in Use" warning box. This stops the sync engine from continuing and is extremely annoying. I don't recall this ever being a problem in the past and I don't think we have changed the way we use QB. https://www.dropbox.com/s/erkcqk2esm7n35k/error.jpg?dl=0

Emailing reports being delayed

thesolarguys — Wed, 12 Sep 2018 16:57:45 GMT

Starting yesturday afternoon when we try to email reports through method it seem like there is a long 30-60 muintue delay before they actually get emailed. I'm not seeing a problem with our mail server. Can you pelase look into this?

Re: Page Frozen Cant Get Passed It

thesolarguys — Wed, 06 Sep 2017 17:05:42 GMT

Nevermind I think I got it. Thanks

Page Frozen Cant Get Passed It

thesolarguys — Wed, 06 Sep 2017 16:52:37 GMT

I made a change to the first page after login. That page does the "Method is still processing your request" and it won't stop showing that message. I can't edit the page or do anything. What can be done to fix this so I can atleast get back to the customization page?

Re: Sync Problem

thesolarguys — Tue, 05 Sep 2017 12:40:35 GMT

How do I get help with this issue?

Sync Problem

thesolarguys — Thu, 31 Aug 2017 05:33:13 GMT

Our Sales Receipts haven't sync'ed over to Method since August 11th. We are getting an error message in the sync engine that says (Error: QuickBooks found an error when parsing the provided XML text stream.) Not sure if this is related or what inforamtion you need to figure this out. Thanks

Re: New User

thesolarguys — Fri, 11 Aug 2017 18:56:59 GMT

Perfect Thanks!