Search results by user ID 5895

Re: "Couldn't make connection" on MethodAPIActionSendToDesktopV2

rgatton — Fri, 29 Jun 2018 20:49:21 GMT

Yes, issue is resolved. Thanks.

"Couldn't make connection" on MethodAPIActionSendToDesktopV2

rgatton — Thu, 21 Jun 2018 21:54:02 GMT

When trying to perform a MethodAPIActionSendToDesktopV2 operation, I'm receiving the following:

Seems to be happening on all tables I'm using it for. My Method account is connected to Quickbooks and I have QB open (which I didn't think was a requirement for that operation but just in case).

Anything I could be doing wrong in the code or the account set up to cause this or has the API changed?

Thanks.

Duplicate name error after changing company files.

rgatton — Mon, 18 Jun 2018 19:02:20 GMT

I recently connected my Method account to a new QB company file and now when trying to create items through the API I'm getting errors: Save Warning: The Item could not be sent to QuickBooks. This Name is already in use. Please edit the Name so that it is unique and save again.

This is for items that existed in the old company file, but they're not in the new company file, and they don't show up in Method anymore when I query the items table.

What can I do to correct this?

Thanks.

Re: Class table doesn't support edit

rgatton — Thu, 20 Oct 2016 20:00:39 GMT

Excellent! It's working now. Thank you so much for your help.

Re: Class table doesn't support edit

rgatton — Wed, 19 Oct 2016 18:08:39 GMT

I tried submitting the same update requests without the TenantID field (just passing the Name & IsActive fields), and getting the same error about the table not supporting edit.

Is there anything else I can try?

I don't understand why if the table is supposed to support edit, it is reporting that it doesn't when I run MethodAPITableListV2.

Re: Class table doesn't support edit

rgatton — Fri, 14 Oct 2016 20:49:19 GMT

The list of fields I'm updating is: Name,IsActive,TenantID

The strange thing is, I have a personal Method account and when I perform a MethodAPITableListV2 operation on that account, it has [SupportsEdit]=true for the Class table. But when I do that operation for one of the accounts where the update is failing, it's showing [SupportsEdit]=false.

Is there a setting somewhere in Method where the admin could have overridden the Class table not to allow edit? Could the fact that it's multi-tenant accounts be the reason?

Class table doesn't support edit

rgatton — Tue, 11 Oct 2016 20:18:11 GMT

Beginning 9/15, we started seeing errors in our logs when trying to update classes through the API indicating that the table doesn't support edit. Was there a change to the API to disallow edit of that table? It looks like it used to be supported.

Login failures

rgatton — Tue, 25 Aug 2015 13:54:46 GMT

Is there something going on with the API service? I'm receiving a ton of "The API could not validate your log in" errors, and it's inconsistent. I can make a request for a merchant and receive that error, try the same request a few seconds later and it works.

Re: "The API could not validate your log in" trying to update a record with an invalid RecordID

rgatton — Wed, 05 Aug 2015 21:14:56 GMT

I just tried another test using this command:

MethodApiResponse response = methodWrapper.UpdateRecord(1, "Activity", new string[ { "BogusFieldName" }, new string[ { "Test Value" }, "68");

which should return an error indicating that the column doesn't exist is also returning the same "API could not validate your log in" error message. So it looks like this is probably affecting every error condition. Based on our log files, it looks like this started on 7/30.

Re: "The API could not validate your log in" trying to update a record with an invalid RecordID

rgatton — Wed, 05 Aug 2015 17:41:53 GMT

Well, I'm receiving the error if I pass any non-existent RecordId to the Update method. It seems to happen on any table. Code snippets below:

//from Method request wrapper class
public MethodApiResponse UpdateRecord(int MerchantId, string Table, string[ Fields, string[ Values, string RecordId)
{
   MethodWebService.Service svc = new MethodWebService.Service();

   string result = svc.MethodAPIUpdateV2(company, username, password, "", Table, Fields, Values, RecordId);

   MethodApiResponse ApiResponse = ParseApiResponse(result);

   return ApiResponse;
}

//Example call that succeeds
MethodApiResponse response = methodWrapper.UpdateRecord(1, "Activity", new string[ { "ActivityStatus" }, new string[ { "Completed" }, "68");

//Example call that fails with "API could not validate your log in" error
MethodApiResponse response = methodWrapper.UpdateRecord(1, "Activity", new string[ { "ActivityStatus" }, new string[ { "Completed" }, "99999");

The Method company name I'm using for this test is "rgsoftware".

Search results by user ID 5895

Re: "Couldn't make connection" on MethodAPIActionSen﻿dToDesktopV2

"Couldn't make connection" on MethodAPIActionSen﻿dToDesktopV2 ﻿

Duplicate name error after changing company files.

Re: Class table doesn't support edit

Re: Class table doesn't support edit

Re: Class table doesn't support edit

Class table doesn't support edit

Login failures

Re: "The API could not validate your log in" trying to update a record with an invalid RecordID

Re: "The API could not validate your log in" trying to update a record with an invalid RecordID

Re: "Couldn't make connection" on MethodAPIActionSendToDesktopV2

"Couldn't make connection" on MethodAPIActionSendToDesktopV2