Search results by user ID 5926

Re: Installed Outlook Plugin

Ourcreativeteam — Mon, 22 Apr 2013 16:53:39 GMT

We were having the same issues on several internal and external computers. It is all fine now though.

Right before it happened to me it said that Method thought my computer date was Friday - however, it was not, the computer date was accurate. May have absolutely nothing to do with it

The only other weirdness was the computer said a firefox window was open (wasn't) I suspected it was an orphan Method window from Outlook - but again, still being new -I have no idea

.... but if the info helps.. there ya go :)

Go To Link Missing? Action Sequence 21

Ourcreativeteam — Fri, 12 Apr 2013 23:24:57 GMT

From Edit Customer Tab - We used to be able to go to the TRANSACTIONS tab and click the GO TO link and it would bring up the sales order.

Now it give us an Action Sequence Order 21 message. We did copy the original sales order screen - however, have not changed anything (knowingly) to the original sales order. I am not even sure how we would be able to. We did copy it to try to makes some modications, and when we got the GO TO TAB LINK error I deleted the copy thinking I did something wrong.

Help? Please be specific as we are still new.

Dawn

Re: Quickbooks Enterprise 13 New Release (R6) Conflict with Method

Ourcreativeteam — Mon, 08 Apr 2013 10:23:34 GMT

Update.

Have once again removed QB and Method entirely from my system. Reinstalled both. Ran updates on QBE on all computers. So far so good. Glad no one else is having the problem! :D

Re: Quickbooks Enterprise 13 New Release (R6) Conflict with Method

Ourcreativeteam — Fri, 05 Apr 2013 18:05:52 GMT

Hi Adam, I am not sure what to say. It is out of my realm to explain - it wasn't part of the password per se - it was once you entered the password - and hit o.k. then it aborted. They said it had to do with the Quickbooks listener perhaps? I can put you in touch with the tech who stated that it was Method. Call me to discuss if you would like. Dawn

Re: Quickbooks Enterprise 13 New Release (R6) Conflict with Method

Ourcreativeteam — Thu, 04 Apr 2013 13:40:25 GMT

Hi Adam -

We are using US. We are in a Multiuser mode environment. My computer is the one hosting Method (it is not the server ). The other two workstations and server are fine - but the machine (mine) that hosts Method conflicts witn R6. It does not conflict in R4 (apparently R5 was buggy - so the QB tech has us version down to R4 to test and it worked again).

We had been working fine until R6. With the workaround we have not had any abort issues - so far so good.

Dawn

Quickbooks Enterprise 13 New Release (R6) Conflict with Method

Ourcreativeteam — Wed, 03 Apr 2013 22:54:15 GMT

I am sure the Method team is already on this - however, should someone need the work around I discovered today (after a couple of days with the Quickbooks Tech Support Team ) here is what I learned.

Problem: QBE13 (R6) was aborting instantly upon entering the password.

Workaround: When you are entering the password in QBE13 R6. Enter the password - do not hit OK yet. Press and HOLD the ALT key until the Quickbooks HOME screen appears then release. This will bypass the conflicting sequence that needs to be addressed in METHOD ( according to Quickbooks)

Hope this helps.

(all other releases are fine as far as I know)

Re: Suggestion: Add Opportunities Tab to Customer Record

Ourcreativeteam — Tue, 02 Apr 2013 04:12:40 GMT

Thank you - That part is easy to figure out, but not what I was trying to ask about. Still new to Method speak and the best way to

post - so thank you for your patience.

I sent you a picture of what we are trying to do. I could not get it to paste in the forum - perhaps you could add that if pertinent.

Thank you

Dawn

Re: Suggestion: Add Opportunities Tab to Customer Record

Ourcreativeteam — Mon, 01 Apr 2013 19:14:43 GMT

Can you add opportunities/cases/ to the ACTIVITIES screens?

We want to assign the majority of activiites to one of the following: Case or Opportunities