http://forums.method.me/cs/search/SearchResults.aspx?o=DateDescending&u=6020Search results by user ID 6020en-USCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/p/4711/18078.aspx#18078Tue, 02 Jul 2013 23:10:59 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:18078Carlo Sparacio<p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span id="mce_7_start" style="overflow:hidden;"></span></span></span></span>Hi!</p> <p></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"></span></span></span></p> <p><span>We are trying to create a new process to track specific projects and their progress, and have the customer be able to login to their<span class="apple-converted-space">&nbsp;</span></span><span>Method</span><span>&nbsp;</span>portal and see the current status of their order. &nbsp;Kind of like when you order a pizza online, and you can login in and see the delivery status (ordered -&gt; pizza being built -&gt; just been boxed -&gt; out for delivery -&gt; delivered). &nbsp;Our projects take a month to complete, so it does not need to be real time, but something the customer can check in on.</p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"></span></span></span></p> <p><span>One thought was to create a &quot;case&quot; for each purchase order. &nbsp;Then each time we update the &quot;case&quot; the customer gets notified via email, or they can login to check for themselves, to ask questions, etc.</span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"></span></span></span></p> <p><span>Has anyone done that, with a custom built form or screens and custom fields?</span><span id="mce_2_start"><span></span></span><span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"></span></span></span></p> <p><span><span id="mce_3_start"><span></span><span>Maybe this is really simple, and we just don&#39;t have enough experience with what Method can do. </span><span>&nbsp;</span><span>Looking forward to hearing any advice!</span></span></span></p> <p>Cheers!</p> <p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"></span></span></span></p>