Search results by user ID 6066

Some users experiencing performance issues with Method

Lynda Byrne — Tue, 22 Mar 2016 18:26:00 GMT

We're aware some of our users are experiencing performance issues causing Method to respond slower than usual. The team is actively looking into it and we'll provide an update when we can.

Thank you for your patience.

Some Method users experiencing performance issues

Lynda Byrne — Tue, 22 Mar 2016 18:24:42 GMT

We're aware some of our users are experiencing performance issues causing Method to respond slower than usual. The team is actively looking into it and we'll provide an update when we can.

Thank you for your patience.

Issue with Saving Transactions in Method

Lynda Byrne — Wed, 02 Mar 2016 22:46:12 GMT

Some Method users are experiencing issues saving transactions within Method. We’re actively working on a solution. Check back here or at twitter.com/MethodCRM for updates. Thank you for your patience.

Users experiencing issues saving transactions

Lynda Byrne — Wed, 02 Mar 2016 22:44:51 GMT

[Resolved] Login error for API, Report Designer, and Outlook plugin

Lynda Byrne — Thu, 18 Feb 2016 17:45:15 GMT

Users trying to access Method through the API, Outlook plugin, or Report Designer may be experiencing issues when signing in with their username instead of their email address.

[Resolved] Login error with API, Report Designer, and Outlook Plugin

Lynda Byrne — Thu, 18 Feb 2016 17:42:09 GMT

Users trying to access Method through the API, Outlook plugin, or Report Designer may be experiencing issues when signing in with their username instead of their email address.

Changes to Packs on January 12, 2016

Lynda Byrne — Mon, 11 Jan 2016 17:28:19 GMT

At Method, we give small businesses a customized solution fit just for their work. But we understand that a ‘made-for-me’ solution goes beyond customizing your Method account. So, we have split up our core Contact Management pack into smaller, more role-relevant packs.

What is it?

Method is simplifying our packs to ensure our customers use and pay only for what they need.

Why should I care?

The new packs make it easier to give your employees the tools and access they need within Method.

The biggest change is our Contact Management pack, which has been split into three more focused packs: Contact Management, Sales Transactions, and Accounting Lists. You’ll see the changes to our packs on the Subscription and Marketplace screens.

What do I need to do next?

Nothing. Your account will be updated. However, since the new packs give each of your employees exactly what they need, it’s a great time to introduce more of your team to Method.

For example, if you want your Sales Rep to stop tracking their leads in spreadsheets, add them as a user in Method with only the Contact Management and the Sales Pipeline packs.

They can focus on managing their pipeline and winning new business, while Method keeps everything organized. And as the business owner, you’ll have insight into your team’s performance through the use of a single, centralized system.

More team members working in a single system like Method means fewer errors and no double data entry. The end result is an increase in efficiency across your team.

New! Personalized Dashboards Simplify Your Work

Lynda Byrne — Mon, 11 Jan 2016 17:08:03 GMT

If “getting organized” was your new year’s resolution, we’re right there with you. Keeping your business organized ensures everyone is efficient and focused on the right work. With that in mind, on January 12th we’re releasing new dashboard features to give each Method user a home-base personalized to their role, and some additional app improvements that will help keep your team organized in 2016.

What is it?

The new dashboard features allow users to favorite, rearrange, and color-code the apps on their dashboard for a more organized Method account.

Why should I be psyched?

A flexible, more personalized Method dashboard makes working in Method more intuitive and role-focused, so it’s easier for each user to get their work done.

Get Organized

Just as you arrange the apps on the homescreen of your smartphone, you can now arrange your apps on your Method dashboard. Use the new favorite icon to move your most commonly used apps to the top area of your dashboard, where they will display as the full-sized app tile. Additionally, you can arrange the placement of apps by using each app’s move icon in the context menu.

Get Focused

You’ve favorited your most commonly used apps to bring them to the top of your dashboard, but what about those apps you rarely use? To help keep your dashboard uncluttered, uncheck the star on an app to move your less frequently used apps to the bottom of your dashboard where they become collapsed app tiles. Clutter can be distracting and even stress-inducing, so it’s important to keep an uncluttered physical and digital environment.

Get Coordinated

With your most commonly used apps at the top of your dashboard, and the rarely used ones collapsed, it’s time to select colors for your apps! Your mind associates color quicker than black and white labels so app colors will make dashboard navigation more natural. To select a color for an app, click on the color icon within the context menu to access the color picker. Choose a color that makes sense for how you are organizing your dashboard.

A Simplified Contacts App

Alongside the theme of decluttering your Method experience, you will now see a simplified screen when creating a new contact. Your new users will have no problem getting new contacts into your Method account with fewer default fields. And if you want to include more information on the contact, like their fax number, you simply click on More Contact Details to expand the additional fields.

Send More Emails from Method

Email continues to be a critical tool for business communication and Method helps keep your team up-to-date on each customer by tracking emails as Activities. And now, we’ve made it easier for your team to send and track emails by sending emails directly from an Activity in Method. This new feature will speed up the process of following up with customers while making sure nothing falls through the cracks.

Email Templates has also been renamed to the Send Email app, featuring a “Send Email” screen, so you’re no longer switching between two systems. You can now email your contacts directly from within Method, with the option to automatically log the email as an activity.

How do I get started?

You will see these changes in your Method account on Tuesday, January 12th.

Re: Some users experiencing issues accessing Method

Lynda Byrne — Wed, 02 Dec 2015 20:29:09 GMT

All Method services are back online. Thank you for your patience!

Re: Some users experiencing issues accessing Method

Lynda Byrne — Wed, 02 Dec 2015 20:19:52 GMT

Access to Method has been resolved. Those accessing Method through the API may continue to experience issues, but we are investigating the issue.