Search results by user ID 6267

Method Production Performance/Availability issues today

Method_Carl — Fri, 07 Nov 2014 17:49:47 GMT

We are aware of a couple of brief outages and moments of reduced performance today. We are actively working with our hosting provider in order to resolve the issues and ensure they do not occur again.

Re: Method: New Deployment

Method_Carl — Thu, 06 Nov 2014 22:31:53 GMT

The deployment has been completed. Enjoy!

Method: New Deployment

Method_Carl — Thu, 06 Nov 2014 22:25:04 GMT

We will be deploying a new build of Method: New to production shortly.

No interuption to service is anticipated.

Method: Classic Updates - Oct 30, 2014

Method_Carl — Fri, 31 Oct 2014 03:55:00 GMT

The following updates are now live for all Method users as of October 30, 2014.

The following updates are now live, as of Oct 30th.

Fix - Contact info not saved when editing contact in some situations.
Fix - Tax Groups not calculation edge cases in Quickbooks Desktop.
Fix - Saving transactions without a tax code affecting specific accounts.
Fix - SQL Override on grid breaking the List Builder screen.
Fix - Updating fields in invoices that have invalid email addresses.
Fix - AERO Workflow Management welcome emails not sending.
Fix - RecordID showing in grid for dropdown.
Fix - Loop though table WHERE field = blank now works correctly.
Fix - Field Services Calendar - Custom Filter options .
Fix - Add option to hide view filter in grid.
Fix - Report crash when filters cover large date range.
Fix - Date Range Filter For Reports.
Fix - Desktop sync fix for conflict when converting item receipt to bill.

Enjoy,

Carl

Re: Method API access to method calendar

Method_Carl — Wed, 29 Oct 2014 20:45:52 GMT

The API provides the ability to Create, Read, Update and Delete on every table and field that run time screens have access to. As the calendar is based on the Activity table, you will be able to create, read, update and delete calendar appointments by using the appropriate API call on the records in that table.

Google Integration Update

Method_Carl — Mon, 06 Oct 2014 20:33:50 GMT

Hello Method Customers . Some of you have had issues logging in, installing and even seeing your Google Gadget and Google Sign-in. We've been working closely with Google and have implemented all of their recommended fixes. We will continue to watch, listen and react to any issues that come up.

Re: API response time terrible since server fiasco last week

Method_Carl — Mon, 06 Oct 2014 16:46:12 GMT

There should be now outstanding issues related to API performance at this point. Are you still experiencing degraded performance?

Re: Speed? What gives?

Method_Carl — Thu, 25 Sep 2014 15:23:33 GMT

Our service provider is experiencing technical issues.

We are working with them to resolve it, as well as trying to workaround the problems they are having.

We are dealing with the current performance issue as urgently as possible.

Carl

Method CRM Updates - "July" Version is now Live - Sep 3, 2014

Method_Carl — Thu, 04 Sep 2014 04:29:00 GMT

We have pushed the "July" version from Stage to Live.

With this deployment we have also upgraded the hardware running the Method Webservers to ensure a more performant and stable system going forward.

Carl

Re: Method APIv2 using Microsoft Office XP Web Services Toolkit 2.0

Method_Carl — Thu, 28 Aug 2014 20:53:57 GMT

While I understand that your question is indirectly related to accomplishing a task using Method, this forum is dedicated to supporting the MethodAPI itself.

We claim no specific expertise on Windows or Microsoft Office and as such we are not in a position to either provide or endorse any advice on this subject.

I would reccomend making this enquiry at http://answers.microsoft.com/ to get an appropriate solution for your situation.

Regards,

Carl