Search results by user ID 6596

Re: Leads not generating in Method

Method_Jim — Tue, 05 Dec 2017 01:39:39 GMT

Can you please confrm if the API call is receiving any sort of errors? Do you have some examples of leads that you're trying to generate that aren't appearing?

Re: Leads not generating in Method

Method_Jim — Mon, 04 Dec 2017 14:54:59 GMT

Hi Christina,

With respect to Landon, we can confirm that the user is active, but is not set to have access to the API. It looks like Greg is the main admin on the account and he can do this by going into the user settings for Landon and turning API access on in Step 8 of the classic version's user settings.

Re: FullName not being generated upon API insert

Method_Jim — Sun, 26 Nov 2017 19:18:45 GMT

Hi GroGreen,

The API should be taking the Name field provided in the code and generating the FullName. Can you please pass the code that you used to pass to Method originally and the account that this is in so that we can have a look?

Best,

Jim

Re: Fields only shows in preview

Method_Jim — Sat, 11 Nov 2017 00:06:13 GMT

Sorry, Dave...we were busy with voodoo economics...

Can you please let us know what screen and which drop down you are referring to? We'd be happy to hop into your account and have a look on Monday when the team is back in.

Have a great weekend!

Re: Request: GPS Coordinates

Method_Jim — Fri, 20 Oct 2017 11:25:51 GMT

Hi GroGreen - Great suggestion on the GPS coordinates. There aren't any immediate plans on an app update, but the team has noted this one down in their list of ehancements they would like to make.

Cheers,

Jim

Re: Data Table!

Method_Jim — Thu, 19 Oct 2017 17:49:44 GMT

Hi GroGreen - It's currently in Beta since it is initially designed to release with a small set of features focusing on transactional lines. We will be adding the new Data Table to the existing stock screens and reiterating both the screens and the Data Table object over time. We welcome any feedback you have when using it!

Re: Method Integration Engine Randomly Logs Itself Out After Being Unable To Recognize Company File

Method_Jim — Wed, 06 Sep 2017 11:43:40 GMT

Hi James - Thanks for the insights. We've been working with the other customer offline, but I wanted to see if this issue is still happening with you or something you've seen in the past. If still happening with you, we would be happy to have someone reach out to see what we might find in your specific scenario as there a number of factors as it relates to sync which may or may not align with others' scenarios. Please let us know and we can have someone reach out.

Cheers,

Jim

Re: Is there an issue with invoices/invoice lines?

Method_Jim — Wed, 23 Aug 2017 13:56:12 GMT

Hi Mike - We will have someone reach out to understand more of your scenario and the issues you are seeing.

Re: Suggestions for Multiple Business Owning Customers

Method_Jim — Tue, 15 Aug 2017 14:35:11 GMT

Glad to hear it, William!

Re: New User

Method_Jim — Fri, 11 Aug 2017 18:50:00 GMT

Hello! Can you please try again? We see an error on the backend for one of your users which may resolve your issue. If not, can you please email us at success@method.me with the user details and we can take a look?

Thanks!

Jim