Search results by user ID 6847

Re: Login failures

Russ_Cummings — Tue, 25 Aug 2015 15:50:33 GMT

Can you provide any specific information about what went wrong this morning?

Re: Login failures

Russ_Cummings — Tue, 25 Aug 2015 14:21:52 GMT

We are having the same issue this morning. Method, any help here? What's going on? We use the API to control licensing for our application, our customers are unable to access their application when the Method API can't verify their subscription with us. All because the API is giving repeated and inconsistent errors about being unable to login...

Re: MethodAPISelect_DataSetV2

Russ_Cummings — Wed, 15 Apr 2015 15:47:48 GMT

Jonathan,

Can you email me a list from the logs of the urls that are using the incorrect credentials?

We are modifying the code to handle blanks and nulls passed into the serial and code number parameters.

MethodAPISelect_DataSetV2

Russ_Cummings — Tue, 14 Apr 2015 20:25:51 GMT

We have code that has been in place for over two years and worked flawlessly. After the login changes we have started getting the following result:

<?xml version="1.0" encoding="windows-1252" ?><MethodAPI response = "Failure. There were problems with running the query, please verify your parameters" ></MethodAPI>

Yes. We have changed the login credentials in our code and have verified that they are correct. (They are my login credentials.)

No. We have not made any other changes to the code.

Strangely, the code works at times and then goes back to not working.

Code is below.

sSelectFields = "FullName"
sSelectFrom = "Customer"
sSelectWhere = "SerialNo=" & iSerial & " AND " & "CodeNo=" & iCode
sSelectGroupBy = ""
sSelectHaving = ""
sSelectOrderBy = ""

'Call the MethodAPI to get the dataset
sResult = wbsMethodAPI.MethodAPISelect_DataSetV2(sCompanyAccount, sUserName, sPassword, _
"", datResponse, sSelectFrom, sSelectFields, sSelectWhere, sSelectGroupBy, sSelectHaving, sSelectOrderBy)
wbsMethodAPI = Nothing

if gdebug then response.write(sResult)

I am hoping a developer can provide some info as to what is causing the error message. This is a critical function in our business, we would like to resolve the issue immediately.