Search results by user ID 6916

Row Link Error In Grid

jsautel — Fri, 31 Mar 2017 02:53:44 GMT

Hello Method,

I have a weird error in a column I add as a link in a grid. I have set it up so when I click this row in the grid, it should show me a message of the record ID of the line.

However no matter what row im on, it only shows me the record ID of the first line. Is this a known glitch?

Thanks

Web To Lead Formula Question

jsautel — Fri, 13 Jan 2017 17:26:46 GMT

Hello Method!

I have a question regarding the formula wizard in the Web Forms Wizard in step 8 of 9. We are using the Classic Version of Method.

Our web lead form enters leads from our website. However, if the lead is a certain type, I want it to go to a certain sales rep.

Example one:

If the lead chooses "Type A" in the dropdown, I want the sales rep to be "Sales Rep 1"

To make this happen, I wrote this in the formula under the SalesRep field: "if(LeadType_Step2=='Type A',' Sales Rep 1','')" However this did not work and I do not know why? Does the formula wizard not work with dropdowns? Please advise on how to make this work. I referenced article https://www.method.me/cs/forums/t/1564.aspx on your website.

However the example that I want involves an OR statement and would go like this:

If the lead chooses "Type A" or "Type B" or Type C, then the sales rep would be "Sales Rep 1"

If the lead chooses "Type D" or "Type E", then the sales rep would be "Sales Rep 2"

So my question is how do I get a formula to make this happen? Would it be something like this "if(LeadType_Step2=='Type A' OR 'Type B' OR 'Type C,' Sales Rep 1','')"?

Thanks!!

email error

jsautel — Mon, 10 Oct 2016 15:50:17 GMT

Hello Method!

I received an email error for a specific user. The "

Response from Mail Server

Mailbox unavailable. The server response was: 5.7.60 SMTP; Client does not have permissions to send as this sender

Nothing has changed in our Office 365 environment. The user has send as permissions from the admin account that is logged into method. It is only happening for one of our users. I tried to reset our setting just to make sure, and received the Status email from Method saying our server was ok. Is there anything else I can do to fix this problem?

Thanks,

Re: Employees not syncing properly

jsautel — Mon, 10 Oct 2016 15:46:55 GMT

got this taken care of as well! Just had to do a sync in single user mode with an admin account logged in.

Re: Inventory Adjustment

jsautel — Mon, 10 Oct 2016 15:46:13 GMT

Got this taken care of for now!

Thanks Method!!

Employees not syncing properly

jsautel — Tue, 04 Oct 2016 18:32:31 GMT

Hello Method!

We have entered a couple new employess in QB, and they are not syncing over in method. Two of them have kind of synced, they have a very long number then (temp) before their name. Two of them have not synced at all... We have done multiple full syncs and they still do not show up. How can I go about fixing this problem?

Thanks

Re: Inventory Adjustment

jsautel — Fri, 30 Sep 2016 15:58:13 GMT

Hey ben thanks for the advice. However I'm still getting the error. I tried to regenerate the table and its still not working. What else can I do?

Inventory Adjustment

jsautel — Thu, 29 Sep 2016 15:17:00 GMT

Hello Method!

I have a question about the Inventory Adjustment Screen.

When I hit save I am getting this error message:

Is Inventory not allowed to be entered in Method anymore?

Thanks

Re: Email Error

jsautel — Tue, 16 Aug 2016 15:29:34 GMT

Hello ben,

any more information on why we are getting this error?

Thanks

Re: Email Error

jsautel — Wed, 27 Jul 2016 15:08:53 GMT

any more info on this ben? have you been able to look at the emails?

Thanks