Re: Error launching MethodIntegration for QBO

celticmoose — Wed, 22 Mar 2017 14:46:16 GMT

I'm also having issues with the engine. It won't connect, says I need an authoirzation code.

Re: Outlook plugin install failure

celticmoose — Wed, 27 Jul 2016 18:59:46 GMT

Well I never did get a solution from Method, but installing Windows 10 seems to have fixed it...

Re: Outlook plugin install failure

celticmoose — Thu, 21 Jul 2016 17:34:36 GMT

Ben,

I did have my tech guy follow the steps in the link, it didn't work.

Here is the log:

[quote]The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package '.NET Framework 3.5 SP1', phase BuildList
Reading value 'SP' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5'
Read integer value 1
Setting value '1 {int}' for property 'DotNet35SP'
The following properties have been set for package '.NET Framework 3.5 SP1':
Property: [DotNet35SP] = 1 {int}
Running checks for command 'DotNetFX35SP1\dotNetFx35setup.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet35SP' and value '1': true
Result of checks for command 'DotNetFX35SP1\dotNetFx35setup.exe' is 'Bypass'
'.NET Framework 3.5 SP1' RunCheck result: No Install Needed
Running checks for package 'Microsoft Office 2007 Primary Interop Assemblies', phase BuildList
Running external check with command 'C:\Users\meganb\AppData\Local\Temp\VSDDB5D.tmp\Office2007PIARedist\ComponentCheck.exe' and parameters ''
Process exited with code 1
Setting value '1 {int}' for property 'PIAInstallAction'
The following properties have been set for package 'Microsoft Office 2007 Primary Interop Assemblies':
Property: [PIAInstallAction] = 1 {int}
Running checks for command 'Office2007PIARedist\o2007pia.msi'
Result of running operator 'ValueNotEqualTo' on property 'PIAInstallAction' and value '0': true
Result of checks for command 'Office2007PIARedist\o2007pia.msi' is 'Bypass'
'Microsoft Office 2007 Primary Interop Assemblies' RunCheck result: No Install Needed
Running checks for package 'Microsoft Visual Studio 2010 Tools for Office Runtime (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
Read string value '10.0.40303'
Setting value '10.0.40303 {string}' for property 'VSTORuntimeVersionInstalled'
The following properties have been set for package 'Microsoft Visual Studio 2010 Tools for Office Runtime (x86 and x64)':
Property: [VSTORuntimeVersionInstalled] = 10.0.40303 {string}
Running checks for command 'VSTOR40\vstor40_x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VSTORuntimeVersionInstalled' and value '10.0.31007': true
Result of checks for command 'VSTOR40\vstor40_x86.exe' is 'Bypass'
Running checks for command 'VSTOR40\vstor40_x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VSTORuntimeVersionInstalled' and value '10.0.31007': true
Result of checks for command 'VSTOR40\vstor40_x64.exe' is 'Bypass'
'Microsoft Visual Studio 2010 Tools for Office Runtime (x86 and x64)' RunCheck result: No Install Needed
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'https://www.methodintegration.com/MethodOutlookAddIn/Web/OutlookMethodSync.vsto'.[/quote]

This is Outlook 2013, Windows 7 Pro, 64 bit.

Thanks!

EDIT: I'd like to add that it works fine on my computer, and worked fine on my employee's computer up until recently, when her hard drive failed and had to be rebuilt. But none of us can figure out why the installer works fine on my machine but not on hers.

Re: Outlook plugin install failure

celticmoose — Thu, 21 Jul 2016 17:03:41 GMT

I am havinvg the exact same issues:, where the installer errors out and says it can't download the vsto file. I had my tech guy come over and see what he could do, but no luck.

Any help would be appreciated.

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