Search results by user ID 8729

Re: Training Opportunities for Users with Small Budget

jboydstun@vartest.com — Tue, 13 Mar 2018 21:57:25 GMT

Very Helpful Paul! Thank you!

Training Opportunities for Users with Small Budget

jboydstun@vartest.com — Thu, 08 Mar 2018 19:05:37 GMT

Last year we employed a Method Partner to help us with customization that goes beyond that covered in the Method Classic Help Center. However, that got very expensive & we have a limited budget. Does Method have training courses available to help users like me, who have a software engineering background, to understand the more advanced possibilities/best practices of Method CRM Development?

Business Card Scanner

jboydstun@vartest.com — Tue, 23 Jan 2018 20:28:33 GMT

I am curious to know if anyone has found a solution for scanning business cards into Method CRM and Outlook. We have a need & there seem to be a lot out there for Outlook, but not for Method, so I am interested in how others are accomplishing this feat.

Business Card Scanner

jboydstun@vartest.com — Mon, 22 Jan 2018 18:01:53 GMT

I am curious to know if anyone has found a solution for scanning business cards into Method CRM and Outlook. Wwe have a need & their seem to be a lot out their for Outlook, but not for Method, so I am interested in how others are accomplishing this feat.

Quickbooks CustomerShipToAddress Table

jboydstun@vartest.com — Fri, 05 Jan 2018 20:34:13 GMT

Is there a way to access this Quickbooks table and update it?

Method Sync Freezing

jboydstun@vartest.com — Fri, 29 Dec 2017 18:35:45 GMT

I have an issue that occurs once or twice a week where the Method Integration Engine gets stuck in the middle of a sync and never completes. It will stay in this state for days if I don't restart it. At the bottom of the window it says that it is connected, but the sync won't finish and no other sync can start. There are no other error message in QUickbooks or the MIE to alert me to a problem. I am running the engine on my computer as an Admin level user. The QB Database Server is running on a Windows Server 2008. We have done the following in attempt to fix the problem:

- Updated QB

- Updated MIE

- Changed servers that host QB

- Changed computers on the network and made sure all updates have been performed

- Checked all event logs of both server and pc with MIE for an indication that connection was lost

When I look at the Method Engine Logs for that day, all I see is the following repeated over and over again:

Exception rethrown at [0]:
at Dart.PowerTCP.Sockets.SegmentEventArgs.get_Segment()
at MethodIntegrationEngine.QuickBooks.tcp1_EndReceive(Object sender, SegmentEventArgs e)
12/28/2017 7:00:30 PM|Error|JESSEWIN7-PC|Windows 6.1.7601|QuickBooks||||tcp1_EndReceive->10|****tcp1_EndReceive ERROR (Connected=True)|Dart.PowerTCP.Sockets.BusyException: Operation in progress.

Server stack trace:
at t.b()
at t.Invoke(Delegate A_0, Object[ A_1)
at Dart.PowerTCP.Sockets.Tcp.b(Byte[ A_0, Int32 A_1, Int32 A_2)
at Dart.PowerTCP.Sockets.TcpStream.Read(Byte[ buffer, Int32 offset, Int32 size)
at Dart.PowerTCP.Sockets.SegmentedStream.Read(Byte[ buffer, Int32 offset, Int32 count)
at Dart.PowerTCP.Sockets.Tcp.Receive(Byte[ buffer, Int32 offset, Int32 count, SocketFlags socketFlags)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[ args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[ args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Re: Method Integration Engine Randomly Logs Itself Out After Being Unable To Recognize Company File

jboydstun@vartest.com — Wed, 06 Sep 2017 13:49:29 GMT

This is still an ongoing weekly issue for me. In response to this issue, I believe that Method CRM has been developing a method for receiving notifications when issues occur with the sync engine, which I think would be very helpful. Knowing when the sync engine crashes or when a particular sync is stuck would mean that we could prevent these issues from negatively affecting worker productivity and their experience with Method CRM.

I am looking forward to the next release to incorporate notifications of this sort.

Jesse

Method Integration Engine Randomly Logs Itself Out After Being Unable To Recognize Company File

jboydstun@vartest.com — Wed, 15 Mar 2017 23:28:27 GMT

Sometimes The Method Integration Engine disconnects from Method without any warning. When I later discover that Method hasn't synced with Quickbooks for several hours, despite the fact that Quickbooks is open and logged in and Method Integration Engine is still running, I open the Engine from the Notification area and I see the screen in the photo below, w/a bunch of asterix

And the Text:

3/15/2017 4:50:45 PM Error: Invalid Company Account. Check the spelling and try again.

3/15/2017 4:50:42 PM Error: Invalid Company Account. Check the spelling and try again.

If I click connect to Quickbooks. It connects just fine and starts syncing again.

We only have one Company File and it is located on a Windows 2008 Server with DNS and Active Directory services installed

What would cause Method Integration Engine to randomly logs itself out after being unable to recognize a Company File that it has been syncing with for hours or days without any interruption?