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Contact Portal Message

Last post 05-30-2011 3:47 PM by Method_Michael. 9 replies.
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  • 04-08-2011 9:40 AM

    • ian
    • Top 100 Contributor
    • Joined on 07-13-2010
    • Posts 48

    Contact Portal Message

    Recently I found Method add a message in Portal, if I did not sign out , next time i go to portal, it will show a message like " your message has been sent" or something like that, I was wondering if there anyway to remove the message.

  • 04-08-2011 11:33 AM In reply to

    Re: Contact Portal Message

    Hi Ian,

    Can you give me some steps on how to duplicate this and email me a screenshot?

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 04-13-2011 1:46 PM In reply to

    • ian
    • Top 100 Contributor
    • Joined on 07-13-2010
    • Posts 48

    Re: Contact Portal Message

    it is redirect to home screen in 1 second so i can not do the screenshot.  it happens when i close the contact portal screen without logout, then login again, the message will show up.

  • 04-14-2011 12:02 PM In reply to

    Re: Contact Portal Message

    HI Ian,

    You're right it does flash really quickly but I saw that message displayed. I will look into this.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 04-15-2011 4:49 PM In reply to

    Re: Contact Portal Message

    Ian,

    One more question for you, what browser do you normally use? Does it happen in multiple browsers for you?

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 04-18-2011 10:28 AM In reply to

    • ian
    • Top 100 Contributor
    • Joined on 07-13-2010
    • Posts 48

    Re: Contact Portal Message

    Hi Michael,

    We using firefox mostly,but i test IE, it has same problem.

    Ian

  • 04-18-2011 11:41 AM In reply to

    Re: Contact Portal Message

    Hi Ian,

    Thanks for the info.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 05-04-2011 10:07 AM In reply to

    • ian
    • Top 100 Contributor
    • Joined on 07-13-2010
    • Posts 48

    Re: Contact Portal Message

    Hi Michael,

    I was wondering when this message can be removed, I got 1 customer complain about it already.

    Thank you.

    Ian

  • 05-04-2011 11:46 AM In reply to

    Re: Contact Portal Message

    Hi Ian,

    We already have a fix in place for this issue and it will be pushed out with our next live site update (I can't give you the specfic on when this will be but it shouldn't be to far away)

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 05-30-2011 3:47 PM In reply to

    Re: Contact Portal Message

    Answer

    Hey Ian,

    This message should no longer appear.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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