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Contact Portal - Customer Specific Document Access

Last post 02-26-2015 9:05 AM by Method_Justin. 1 replies.
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  • 02-25-2015 5:32 PM

    Contact Portal - Customer Specific Document Access

    Situation:

    I need our clients to login to the Contact Portal and have access to documents associated with their Customer account. So if they are a contact of the customer, and they login and access the documents associated with their customer account.

    My solution is to:

    1. Create a custom Documents screen accessible via the Contacts Portal (DONE).

    2. I have added a grid object and linked it to the DocumentLibraryLink table (DONE).

    3. I have added the appropriate fields, but I need a way to limit/filter the files to those only for that specific customer (HELP).

    So, how can I limit the files listed in the grid to those already uploaded and link to a specific customer?

    Essentially, I need to know how this is done via the Customer_Edit screen for the documents. What is the relationship? If I know this, I think I can get this to work and make this much more relavent to our clients.

  • 02-26-2015 9:05 AM In reply to

    Re: Contact Portal - Customer Specific Document Access

    Answer

    Hi pdx971,

    You should be able to add a filter to your grid to show only records where Entity_RecordID is equal to Portal- Entity Record ID.

    Let me know if that works for you.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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