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Outlook plug-in and Field Services App

Last post 01-18-2011 6:52 PM by Anonymous. 2 replies.
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  • 01-18-2011 9:38 AM

    Outlook plug-in and Field Services App

    Is it possible to sync Outlook with the scheduling calendar in the Field services app? 

    Is it possible to sync a google calendar with Field services?

    Thanks,

    Tiffany

     

    Tiffany Breitkreutz, CPA
    President and Business Consultant
    Valley OnSite Solutions, LLC
    www.valleyonsitesolutions.com
  • 01-18-2011 4:48 PM In reply to

    Re: Outlook plug-in and Field Services App

    Answer

    Hi Tiffany,

    To answer your first question, the Outlok plugin does pull the activity type "work order" (if you go to Outlook Add-in Settings, and go to the Appointments tab, you will see all the activity types in the "Synchronizethe following activity types:" drop down).

    To answer your second question, it is possible to sync Google Calendar with outlook using Google Sync, which as per the above, syncs with Field Services. So provided you have set these up correctly, you should be able to sync Google Sync with Field Services through Outlook with the Outlook Plug-in.

    Hope this helps,

    Denis

  • 01-18-2011 6:52 PM In reply to

    Re: Outlook plug-in and Field Services App

    Hi Tiffany,

    Just wanted to add to this, that the method (pun intended) I advised above is a recommendation, and isn't officially supported, as we have no control over the effectiveness of the sync between Outlook and Google Sync, so just wanted to throw that out there. But do let us know if it works for you! Angel

    Regards,
    Denis

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