A user submitted the following question directly to us via email. Since we currently handle our technical issues via the forum, it has been posted here.
"I’m getting the following error under customers, activity: comments.
Error^Action Sequence Order:1^The criteria to retrieve value from table did not contain a value. The field used to retrieve the value is RecordID and the sign is ="
Okay, I'll need just a bit more information from you on this one before I can help you diagnose the issue. Have you done any customizations to this screen? Have you copied this screen from the Method library? Just need some background so we can get going. Thanks!