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Share All Records

Last post 10-03-2011 3:21 PM by Method_Michael. 3 replies.
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  • 10-03-2011 1:41 PM

    Share All Records

    We had been using Method around 2 years, until now our sales staff share oportunities between themselves, I mean sales-user1 can see/modify records from sales-user2. Right now due to a strategic changes in sales process we want to protect oportunities for each salesman, each one will be able to see/modify their own oportunities records. And we want to create a user with manager role profile that will be able to see/modify oportunities of everyone.

    To achieve this result I tried to modify the user´s option called share all record, unchecking it from salesperson's users, also, kept checked on manager's user.

    However when I logon as salesman user go to oportunities and change the filter by view to all oportunities it still getting access to oportunities assigned to others.

    Any help will be welcome, thanks in advance.

    Cordially,

     

    Jorge.

  • 10-03-2011 2:09 PM In reply to

    Re: Share All Records

    Hi Jorge,

    Just to confirm have you updated to the New CRM and are you using customized screens or orginal screens?

    -MIchael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 10-03-2011 2:16 PM In reply to

    Re: Share All Records

    Hi Michael,

    We're not using the New CRM and yes we're using customized screens (copy of original, translated to brazilian portuguese).

     

    Jorge.

     

  • 10-03-2011 3:21 PM In reply to

    Re: Share All Records

    Answer

    Jorge-

    This feature only works with the New CRM screens, and is built into the Grid and Drop down filters. You could install the new CRM and reverse engineer the filters on the new screens and apply them to the old screens.

    -MIchael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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