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Conflict resolution regarding product association on certain types of accounts.

Last post 08-23-2012 9:53 AM by Anonymous. 0 replies.
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  • 08-23-2012 9:53 AM

    Conflict resolution regarding product association on certain types of accounts.

    User Bob asked a question about conflict resolution...

    Am I able to edit a product item that I manually entered into a method estimate?  See the below conflict ... 
    Could not add/edit the Item 'X - $346.68'. The response from QuickBooks Online was: -12408 - You can't associate a product or service with accounts of certain types (such as Accounts Receivable and Accounts Payable). If the product or service is something you sell, use an income account. If the the product or service is something you buy, use an expense account.

    Bob, review the item from the QuickBooks tab group then click the Lists tab and the Items tab link.  Click GoTo on the item in question and review the Income Account associated with this item.  The conflict message above is telling you what you can't associate the item with so it looks like you need to change this to an expense account.  As soon as you correct the account your conflict should clear and your estimate number should populate.

    ~C

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