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New Customers added from Method aren't showing up in Quickbooks

Last post 10-18-2012 12:42 PM by Method_Ashur. 1 replies.
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  • 10-18-2012 10:00 AM

    New Customers added from Method aren't showing up in Quickbooks

    Reply Contact

    When we take a lead and convert it to a Customer in Method it is not showing up in QuickBooks. We did a Push Sync and it's still not showing up in QBs. We have the regular verson of Method. Any help would be much appreciated.

  • 10-18-2012 12:42 PM In reply to

    Re: New Customers added from Method aren't showing up in Quickbooks

    Answer
    Reply Contact

    Hi Lindsay,

    Make sure you've performed a Full Synchronization and that the time is up to date. You can check when the last time a full sync was performed by clicking on the QuickBooks tab, then by clicking on the Synchronize tab link. If the time is up to date then check for conflicts by clicking on the Resolve Conflicts tab link. If you're sitll stuck please feel free to call us for support at 1-888-925-6238.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
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