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Setting up email reminders

Last post 05-29-2013 9:00 AM by Method_Jason. 3 replies.
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  • 05-28-2013 9:51 AM

    Setting up email reminders

    A user sent us this email - 

    Hi - I want reminder emails sent automatically when invoices become overdue. Can Method do this? Thanks, Justin


    Hi Justin, 

    Unfortunately at this time there is no way to send out emails automatically. This is a feature we are considering for future versions of Method. Currently, you can send out an email with the Overdue balance reminder template, but this must be done with an event (e.g. by clicking a button in Method). If this is something you are interested in customizing yourself feel free to post back here and I can give you a few tips! Alternatively, I can put you in touch with a paid in-house consultant, or you can look into our Method Solution Providers. Hope this helps. 

    - Jason


    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 05-28-2013 5:42 PM In reply to

    • mrjmdb
    • Not Ranked
    • Joined on 05-28-2013
    • Posts 1

    Re: Setting up email reminders

    Thanks for getting back to me.

    Can the Overdue balance reminder template include a statement or overdue invoices as attachements.?

    Can you send it to a batch i.e. everyone with overdue balances with one click?

    Thanks

    Justin

  • 05-28-2013 6:39 PM In reply to

    Re: Setting up email reminders

    Hi Justin

    We've had several clients request this feature and have been working on a solution.  Currently it's working in our labs and we should have a working app by the end of the summer. 

    Mark Crews
    Cloud Consultancy
    Principal and Developer


    • 2012 MethodCRM Partner of the Year

    • 2012 MethodCRM Community Excellence Award

    • 2011 MethodCRM Community Excellence Award


    Visit our website to find out about our training, support, and customization services.
    website: cloudconsultancyllc.com
    blog: cloudconsultancyllc.com/blog/
    ph: 434.326.1601
    e: support@cloudconsultancyllc.com

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  • 05-29-2013 9:00 AM In reply to

    Re: Setting up email reminders

    That's great Mark! 

    Justin, you can use the List Builder to send out mass overdue balance emails. Here is an article in our Help Center about the List Builder. In these emails, you cannot include an attachment of their invoice(s), but you can include a link to the Contacts portal where the recipient can log in and view their invoices, view their balance, and even pay if you have a Payment Gateway set up. 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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