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keystroke search having troubles

Last post 10-15-2009 1:00 PM by pholcer. 4 replies.
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  • 09-30-2009 1:13 PM

    • pholcer
    • Top 50 Contributor
    • Joined on 06-08-2009
    • Northern Utah
    • Posts 139

    keystroke search having troubles

    On Invoice and estimate screens under customer:job field as well as received payments screen under received from field, when you type in a few characters, the name pops up and then goes away.

    Other times it doesn't pop up at all only a partial list is displayed.

    On small customer lists it's not a big deal. One large customer lists, it becomes a timesaver to prevent paging through the customer list

    Thanks!!

    Phillip Holcer

    help@myanchorsolutions.com
    www.myanchorsolutions.com
    Anchor Tax Plus LLC
    PO Box 266 Tremonton, UT 84337
    (435) 553-4TAX

  • 09-30-2009 3:21 PM In reply to

    Re: keystroke search having troubles

    Hi Phillip,

    This sounds like something we are already aware with a fix in place waiting to be pushed out with the next update sometime this week.

    Do you notice a difference if you type slowly? Our tests show if you type really fast the filtering doesn’t properly pick up the last key stroke. Can you confirm?

    Thanks for the feedback! We’ll keep you posted.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
  • 09-30-2009 7:09 PM In reply to

    • pholcer
    • Top 50 Contributor
    • Joined on 06-08-2009
    • Northern Utah
    • Posts 139

    Re: keystroke search having troubles

    It appears if you go really slow the typing doesn't overwhelm the search function.

    Will the fix allow for normal typing in the field?

    Thanks for the response on this!!

    Phillip

    Phillip Holcer

    help@myanchorsolutions.com
    www.myanchorsolutions.com
    Anchor Tax Plus LLC
    PO Box 266 Tremonton, UT 84337
    (435) 553-4TAX

  • 10-02-2009 4:20 PM In reply to

    Re: keystroke search having troubles

    Phillip,

    This update is now in place and should allow for normal typing. For Firefix you will have to remove any caching and for IE you may have to refresh the page.

    Val

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
  • 10-15-2009 1:00 PM In reply to

    • pholcer
    • Top 50 Contributor
    • Joined on 06-08-2009
    • Northern Utah
    • Posts 139

    Re: keystroke search having troubles

    Answer

    a little bit of slower typing along with the fix you guys rolled out seems to do the trick. Thanks for all your work!!

    Phillip Holcer

    help@myanchorsolutions.com
    www.myanchorsolutions.com
    Anchor Tax Plus LLC
    PO Box 266 Tremonton, UT 84337
    (435) 553-4TAX

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