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Information added in Gmail not showing up in Method

Last post 02-19-2014 10:33 AM by Method_Greg. 3 replies.
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  • 02-18-2014 10:36 AM

    • SJ0813
    • Not Ranked
    • Joined on 02-18-2014
    • Posts 2

    Information added in Gmail not showing up in Method

    Hello Team.  I am new to Method but already love the gadget.  I have been adding new leads as I receive emails but these new leads are not showing up in Method.  Any help?

    Thanks,

    JL

  • 02-18-2014 2:51 PM In reply to

    Re: Information added in Gmail not showing up in Method

    Hello,

         The best thing to do is give us a call on the support line.  The number is 1-888-925-6238 x2.  We can take a look at the issue and resolve it. It's hard to diagnose without taking a look.

         If I were going to diagnosis it, I would check the Google Gadget settings in My Profile.  You can find these settings if you hover over your user name in the top right.  In the settings, the gadget should look like it is connected.  The dropbox 'Enable the Gmail Gadget' should be checked.  It could be a number of things, so give us a call.

        If you haven't done so, you can also take a look at our Help Center for Google Gadget knowledge.


    - Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
  • 02-18-2014 5:52 PM In reply to

    • SJ0813
    • Not Ranked
    • Joined on 02-18-2014
    • Posts 2

    Re: Information added in Gmail not showing up in Method

    In my profile it shows this:

    You have not signed in using your Google Apps account. Sign in:  Sign in with Google Apps

    This google apps link does not do anything - should it allow me to sign in?

    Thanks

    JL

  • 02-19-2014 10:33 AM In reply to

    Re: Information added in Gmail not showing up in Method

    Just to let people know, this issue was taken care of offline on the support line.

    - Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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