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Having A problem

Last post 01-22-2015 4:45 PM by Method_Justin. 3 replies.
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  • 01-22-2015 2:22 PM

    Having A problem

    Reply Contact

    I have 4 screens that keep generating every time that I log in

  • 01-22-2015 2:54 PM In reply to

    Re: Having A problem

    Answer
    Reply Contact

    Hi Marcelo,

    I'm not able to replicate the issue with your account. Keep in mind that any time you publish changes to a screen, that screen will regenerate the next time you login.

    Try logging out and logging back in again immediately. If you're still experiencing issues, give our support line a call at 1.888.925.6238 x.2.

    Hope this helps.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me

  • 01-22-2015 3:43 PM In reply to

    Re: Having A problem

    Reply Contact

    Having the same problem, see my reply post in the thread started in this forum today discussing this same issue.

    Blake C

  • 01-22-2015 4:45 PM In reply to

    Re: Having A problem

    Reply Contact

    We are currently working toward a resolution for this issue, and will keep you updated through this forum post with any new information.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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