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How to update Full Name on Contact

Last post 06-10-2015 8:44 AM by Method_Audisho. 1 replies.
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  • 06-10-2015 7:24 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    How to update Full Name on Contact

    How can I get Full Name to Update when a correction is made to the Name field?

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 06-10-2015 8:44 AM In reply to

    Re: How to update Full Name on Contact

    Hi Mahlon,

    Thanks for bringing this to our attention. It looks like when you only change the case of the Name, an update to the FullName field is not being triggered. I have created a ticket for the development team to investigate and will post back once this is resolved.

    In the mean time, you can force it to update by adding any character to the end of the name, saving, then removing the character and saving again. As long as the spelling changes, an update will be triggered on the FullName field.

    I hope this helps.

    -Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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