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Issue with keyboard on Windows Tablet

Last post 01-06-2016 1:43 PM by mahlonf. 2 replies.
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  • 12-28-2015 9:47 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Issue with keyboard on Windows Tablet

    On an iPad, when you click a field and the keyboard displays it also pushes the screen up so the field your editing is still visible.

    When using a Windows tablet the keyboard displays and covers up the field you want to edit.

    Using Google Chrome on Windows tablet

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 01-05-2016 11:59 AM In reply to

    Re: Issue with keyboard on Windows Tablet

    Hi Mahlon,

    My apologies for the late response. Unfortunately, I don’t have any way of testing this out myself, as I don’t own a Windows touch screen device. I’m happy to create a ticket for our development team to investigate, but I’ll need to ask a couple of things from you first.

    1. Can you confirm that the page is pushed up when the keyboard is displayed on the Windows tablet on websites other than Method?

    2. Can you post or email me a screenshot demonstrating this behaviour? If you’re able to record your screen, a quick recording would be even better.

    Thanks.

    --Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 01-06-2016 1:43 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Issue with keyboard on Windows Tablet

    This issue was reported by the client, I have no way of testing.

    I have an ipad and it works fine there.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
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