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changed initial admin email to google apps email and wont allow me to install

Last post 02-15-2013 8:34 AM by Method_Adam. 1 replies.
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  • 02-14-2013 2:48 PM

    changed initial admin email to google apps email and wont allow me to install

    SO initially was using a normal gmail account for the admin for my account. Realised I needed google apps email to be able to use the google app. So changed email to an apps email is now giving me...

    You have requested Method CRM for QuickBooks® and Gmail™ .

    Unable to install

    This application can be installed by your admin for you.

    the test2 email is a google apps account and the admin for my method account, I am guessing somewhere the email isnt updated and it thinks the admin is still attached to the gmail account?

    thanks in advance for help

  • 02-15-2013 8:34 AM In reply to

    Re: changed initial admin email to google apps email and wont allow me to install

    Answer

    Hi Ben,

    Since this is an install issue, we can troubleshoot this over the phone.  Call 1-888-925-6238 and select 2 for support and we can help you with this.  Alternatviely, you can email support at support@methodintegration.com and let us know a good time when you can be reached. 

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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