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What is creating the Google Event?

Last post 06-05-2015 2:45 PM by Method_Audisho. 1 replies.
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  • 06-05-2015 11:49 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    What is creating the Google Event?

    This is what the activity list looks like after the Web to Lead created the activities


    A little while later I get this...???


    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 06-05-2015 2:45 PM In reply to

    Re: What is creating the Google Event?

    Hi Mahlon,

    I don’t really have enough information to tell you why this activity is being created, but it appears that Method is picking it up as an event that originated in a Google calendar account. The time doesn’t correlate with the previous 2 activities, so I don’t think that it’s a duplicate. Is the activity assigned to you or another user on the account? Perhaps it was added via someone else’s Google calendar.

    You can try locating the activity in the audit trail and this may give you some more information to go off of.

    I hope this helps.

    -Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
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