Method Community

 

Two issues with Activities on Contact App Ribbon

Last post 09-18-2015 11:10 AM by mahlonf. 4 replies.
Page 1 of 1 (5 items)
Sort Posts: Previous Next
  • 09-18-2015 8:56 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Two issues with Activities on Contact App Ribbon

    I noticed two problems with activities on the contact app ribbon.

    First of all the time does not display correctly. Seems to be about four hours off.

     

    Secondly, when I click on these activities, it brings up the view activity window with a blank record ID

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 09-18-2015 10:04 AM In reply to

    Re: Two issues with Activities on Contact App Ribbon

    Hey Mahlon,

    I do see the +4 hours added to the time. I have created a ticket for this issue.

    In regards to the click and it goes into a Empty RecordID View Activity screen, I am unable to replicate that issue.

    Can you test it on other Contacts/Activities and follow up if you still are getting an Empty RecordID View Activity screen please.

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 09-18-2015 10:12 AM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Two issues with Activities on Contact App Ribbon

    Same thing. This is what I get

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 09-18-2015 10:56 AM In reply to

    Re: Two issues with Activities on Contact App Ribbon

    Is your 'View Activity' screen stock or customized?

    I've tried among multiple test accounts and it still loads the correct Activity RecordID. 

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 09-18-2015 11:10 AM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Two issues with Activities on Contact App Ribbon

    It was...:-(

    I deleted it and went native. That works.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
Page 1 of 1 (5 items)