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We're encountering issues when creating subaccounts. A user is able to create one, but after that, the process no longer works. Pressing the button results in our custom new account screen popping up, but it's blank and hangs. None of the fields end up showing. Logging out and logging back in seems to help, but only for another single ...
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Ben, thanks. I'll experiment with the zip option. Though it would be really nice if method supported a TXT option. - Steve
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MikeH,
After some further testing, I have pin-pointed the issue here, however this is not a bug in Method. For your test example with the numbers, you are entering in values > 41 characters in length, the issue is that the Contacts field in the Customer table can only hold values <=41 characters. You can confirm this ...
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Hi JPW,
Method_Adam actually just reminded me of another Knowledge Base article we have on this subject. Here is the link, this article explains how to delete many records at a time, in a similar fashion to my example above with the "Make Inactive" Button, however it explains it in more much more detail. This might be useful ...
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Hi SWiles,
I have come across this in the past, my solution was to just Zip compress any file that isn't a valid format for uploading. Another, less elegant solution is to manually change the file "Type" , or extension of your file to one that is acceptable, however I cannot gaurantee this file will ...
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Hi JPW,
Welcome to Method and the Method Forums! First off, I am not sure you came across this article in our Knowledge Base, but it should shed some light on what happens when you actually delete a Customer in Method or your QBO account. Long story short, it describes that QBO doesn't fully delete Customers, they make them ...
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I wan't to create a test database. So i am planing to copy the existing table and sending the requests to that table while testing..
Thanks,
Satish.
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Hi Satish,
I've replied to your other post. You can see me reply here.
Thanks,
Adam
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Hi Satish,
Can you explain a little more on what you mean? Why would you want to copy a table if it already exists?
- Adam
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Hi Mike,
Unfortunately, there is no way of knowing the current size of your Method account. This Help Center article should answer any other questions you may have. If any questions you have are not covered in the article, please reply back here and we'll answer them for you.
Hope this helps,
- Adam
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