Method Community

We are experiencing a service disruption with our QuickBooks Online integration.  The Intuit team is on it, and we will forward any information as it becomes available.

Ben, I have found out why this is happening, if the estimate is set to wait for sync approval the retail pries are not pulled over from Quick books if this is unchecked and saved the prices pull over from QuickBooks. I thought all data was synchronized?  

Hi John, I'm unable to replicate this issue using neither the October nor Novermber versions of Method. What screen are you selecting the new item on, and is it a stock screen? Added new items in QBO then selected them on an Invoice Selected newly added QBO items on a Work Order in Method (after a Full Sync) - Ashur

Hi Blake, I took a look at the account and there looks to be a sync issue we should look at.  I'll create a case for a support rep to reach out. Cheers, Adam

Hmmm.........should be there. Maybe it's already on the screen?  Do you see a checkbox on the invoice screen already as "Wait for Sync Approval?"?  That uses the IsWaitingForSyncApproval field. Paul 

Hi Method, I'm working in creating our own CRM with our own process. So here is our process that we would like to create in QB There are 2 types of user in this Customer creation process, (bold are the screen already created) 1. Sales Able to create leads but can't convert to customer, needs to send notification to finance prior ...

During 1st time sync we receive the following error... '3/5/2013 3:42:12 PM ERROR'fnModQuickBooksAccount could not proceed. The AccountType 'Suspense' does not exist in the table accAccountAccountType./ERROR''Currency' 76 modification(s) Looking back thorough old posts this appears to be an issue with UK versions of ...

When trying to update a sales rep dashboard that shows sales by customer, I get the error message in yellow:"This customer/vendor/employee/other name is already in use" with no indication on how to fix it. This is very frustrating - please help. I can provide further detail if necessary. The only thing I can say is that my sync ...

A user submitted the following question: I followed the Webinar instructions on setting up serial number tracking.  I have verified that the "is serial number tracking required?" box is checked against the item however, I am still not able to populate the serial number field within the bin.  I noticed that when I open ...

Full sync is working now.  I did what you did and it is still not working.When  you click the save/back button you can see the check mark going away before the screen changes. My account is open if you need to get in