Method Community

 Hi Phillip, Try clicking on un-delete in the resolve conflict area and that should clear the conflicts without deleting them.

I totally feel your pain because I am in the same boat. There are some folks here on the forum who are trying to be helpful (Dave from Method being one), but often I find we are not speaking the same language. I suspect the biggest problem is that Method people have never really had to use their API to solve real business problems, so they are not ...

Well, after waiting until 2:57 and pressing the Sync Changes button, the sync time ended up being 2:26PM. I think it's set to check every 60 minutes. So, first off, the manual sync doesn't seem to work. And my Sales Rep changes were no longer there. I exported the Customers and Leads table and checked a few customers manually in Method ...

Hi Marco, This is now resolved. Here's what you'll need to do (in order): Log in to Method Change your ExchangeRate in QuickBooks and sync The new value should sync over and be available for use within Method. Let me know if there's any issues with it. - Justin

Hi Mortaza, So there is no way turning back Customer to Leads except delete them and re-import? Is it available if I create fields that shows EntityType (Customer/Customer Leads) then change them to Customer Leads? So when the full sync occurs, the leads is not shown in QB. Please advise.

Paul, I do not understand why Method doesn't keep track of this Balanace until the Sync. Once a refund/payment is entered to Method, you can automatically determine the new Balance, then update it if needed when Syncing with QuickBooks. The balance though is a simple calculation of Debit-Credit transactions. Nick

Hi andy,  The Amount and Total Amount fields are calculated behind the scenes so you cannot change it. Unfortunately, it must be this way to sync and match up with Quickbooks. Hope this helps! - Jason

Adam, The fix did not seem to work for us.  Quoting from my colleague, Jean, who works on the QB side... [quote user="jsenick"] I have unchecked the "print items in group" option on QB, did a full sync, re-tested and still no detail. So then I checked "print items in group", did a full sync, re-tested ...

Version 2.1.24 is now available for everyone to download and install.  This version allows you to install the latest version without having to uninstall the prior version.  There have also been some speed improvements made with the calendar sync ability.   Here is where you can download it ...

Hi nick_warren, The api is not the synchronization engine. The api manipulates data in your method account. The synchronization engine is what moves data between your method account and QB. First question, have you followed the steps from Paul above? I have and the ship address fields clears just fine. Second question, adter syncing if ...