Method Community

Hey Andy, We have good and bad news.  First with the good news: As of March 2013, Authorize.net now supports Canadian Dollars (CAD), Pounds Sterling (GBP), and Euro's (EUR). More info here. Bad news: We have not implemented this change into our existing Authorize.Net payment method.  I just created a ticket requesting ...

A user sent us this email -  Hi - I want reminder emails sent automatically when invoices become overdue. Can Method do this? Thanks, Justin Hi Justin,  Unfortunately at this time there is no way to send out emails automatically. This is a feature we are considering for future versions of Method. Currently, you ...

I am not sure if you guys have changed anything to do with currency lately but when we try to export to PDF an invoice, estimate or other we have the old DOLLAR symbol again. I have tried rectifying this in our browser settings and even checked our regional settings on the computers. Please help as we cannot send anything at the moment. Can you ...

Hi Green Guard Services, Yes, you are able to customize the Lead Rating field to display specific drop down values. To do this, you will have to build a new Lead Rating screen based off the LeadRating table and add a grid to show the current values. Afterwards, you can use the Save All Sections and Delete Active ...

Kalvin, thanks for the quick reply. Would then a GB authorize.net account work... http://www.authorize.net/en-GB/?

Hi Andy, Yes, you are correct, the Intuit Merchant Service (IMS) Payment Gateway will not work in the UK. Currently, only IMS US can integrate with third party apps such as Method. Please check out this article from our help center. -Kalvin

Can you confirm if the 'Intuit Merchant Services' payment gateway works in the UK as long we sign up via http://www.intuit.co.uk/quickbooks/add-ons/merchant-services.jsp? A few forum posts seem to suggest that this will only work in North America. Many thanks.

Does anybody know if the "Lead Rating" can be customized?  Warm, Hot and Cold is very rudamentory.   Also when I create a new lead then select "leads and contacts list" it dosent show the new lead unless I referesh narrow back down to that list....

Hi Marcelo,  I copied the stock report back into your account. It's called FieldService_RouteListV3. Just a tip, if you would like to modify a report, always make a backup copy of the stock report first. This way if you don't like the modifications you made, you can always go back to the stock ...

Hi Jule, I sent you an email in regard to this Support case. Essentially, this won't work when using IE10 on a Windows 7 machine. You'll need to either downgrade to IE9 or use Firefox or Chrome instead. Please respond to the Support case. - Ashur