Method Community

Scott, I've created a case for you and I'll respond there. - Adam

No sir we do not.

Scott, Quick question, do you use either the Outlook plugin (and calendar) or the Gmail calendar? - Adam

Thanks Adam, I have no idea how that would have happened because there are literally over a thousand of those and I know that neither I nor our two salespeople would have had time to do that:( so please if you can find out what is wrong I would really really really appreciate it!!!

Hi Scott, Yes I did.  I took a quick look last night and found that from the occurrences I looked at, all had been changed at some point.  The field "IsChangedOccurrence" was set to True.  This would be why you can't change them as a group/series anymore.  I want to dig a bit deeper to find out when and ...

Adam, Did you get the email I sent you? 

John, I created a case for this and sent you an email. - Adam

You'll need to do them individually as each activity is unique and should have it's own set of details, e.g. Comments, Due On, Date Ending, whether or not it's related to any Cases or Opportunities, etc. - Ashur

Greetings, I started to process invoices in method and discovered that some of my clients had balances in them but in quickbooks there were no balances.  Started to do a full sync when a screen popped up saying you need to reconnect  to quickbooks.  In that pop up window was a red section stating that "The web-site domain of ...

Scott, Could you enable the MethodSupport user on your account, and also email me your Method account name along with the activities at issue?   To enable the MethodSupport user, go to Customize > Users and make sure the checkbox is checked next to the MethodSupport user.  I'd like to take a look and see what's ...