Method Community

You can only click on the left 25%ish of the email field on the sign in screen. I entered my email address and tabbed to the password field. I then realized I forgot to add the ".com" and it wouldn't let me put the cursor in the text box at the end of the text I had already entered.

Hi there James, Sorry to hear you are having troubles with the screen designer! Can you let me know the name of the screen thats causing troubles in your account? and the names of the 'Phantom fields' if you have them? Ill jump in and take a look from my end. If you're not comfortable posting that info over the forum ...

Hi there Samy, It sounds like you are doing everything correctly by what you are describing, But I would have to take a look at your Table structure and the screens in question to give you a better answer here. Can you shoot me an email at Success@method.me - ( For Ben as the subject ). If you can tell me the name of your ...

Greetings, I have not thought this though in detail but what if you went to Customize>Users=Team1 not being able to sign in, When asked for a email put their emails in seperated by a comma.  Instead of Team1 put their first names instead? This way you still have their sign in name but also they would be able to see what is going on ...

Hi Annie, First off, thanks for the feedback! It is essential in order for us to provide a great experience in app just as anywhere else. I want to first address Method Classic. We will not be supporting Method Classic in the app, as the Classic platform was not developed with mobile in mind. In the next couple of Method platform updates, you ...

I have been using the app over the last several days and here are a few observations: (1) The login email address and password are not saving even though I have the "Keep me logged in" box checked. (2) It would be nice to be able to jump from Method New to Classic without having to log out and back in. (3) Like Victoria I like being ...

Hi there mmcbride, Are you making sure you log in as the Admin User? You might need to re-add the certificates as the admin user in Quickbooks, as there was a certificate update done on our end a few weeks ago. If you need any assistance with this, please Let me know, or email us at support@method.me and ill have a support representative ...

Hey, [quote]QBO customer data is not always populated in both customer and contact fields with 1st and last name so the contact record is incomplete[/quote] Can you give me an example for this one? I can give it a test on my QBO account. [quote]View/Edit from Google Gadget starts NEW customer form and does not view the existing one as the ...

Again today Monday 6/8/15 we are still experiencing the same problems and as of 2pm this afternoon we have not heard from a community support specialist. Also, no one seems to be answering the phones again today. Below you will find the email I sent yesterday regarding this entire situation and problems we are having. As stated in previous ...

Hi Mahlon, I’ve located an error email with this reference, but it doesn’t provide me with enough detail to know what the problem is. I’m going to need to perform some additional testing and may end up having to create a ticket. You have a few options here with how to proceed. 1) Post back with the name of the screen and make ...