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  • URGENT SYNCHRONIZATION ISSUE -- CREDIT CARD #'S ERASED

        Dear Method Tech Support Team, I have just discovered a serious glitch with the synchronization process. This is probably not due to a QuickBooks database error, I ran QuickBooks utilities and there are no errors in the file. Recently, I turned on the preference in QuickBooks that allows synchronization of credit card ...
    Posted to Method:Classic General Q&A (Forum) by shelley on 07-03-2011
  • Saving Changes to Items QB Conflict

    I'm having a problem saving changes to Items.  When attempting to save a change to an existing item where a non accounting, non QB field is being changed, or in other words changes just to custom fields in Method, a popup message is being returned which says: "The item could not be sent to Quickbooks.  The item is already in ...
    Posted to Method:Classic General Q&A (Forum) by jnoneiliv1 on 05-20-2011
  • Syncing Error:

    Starting this morning, all invoices and Sales Receipts (so far) aren't syncing.  QB is up and running, along with the sync engine...as I'm getting this error message in the Resolve Conflicts:   QuickBooks returned an error when adding/modifying a accSalesOrder record. The error was: There was an error adding, modifying or ...
    Posted to Method:Classic General Q&A (Forum) by cpitts on 05-02-2011
  • Enhancment idea: custom map fields

    It would be totally awesome if the Outlook Integration tool came equiped with a data field mapper kind of like what UPS worldship has or FedX manager has. It would open alot of possibilities I think.(maybe you'e already heading this direction. forgive me if that's the case) For example, if a QuickBooks/Method user used the cutomer name ...
  • Sales Orders with Sales Tax and Negative Totals

    Today we have a different error when trying to save a Sales Order that should have a total of "0", but Method believes is negative and it won't sync with Quickbooks. Attached is a screenshot as an example. It has to do with the point as which  sales tax is counted towards the Sales Order total. As you can see, if it ...
    Posted to Method:Classic General Q&A (Forum) by akoumjian on 04-29-2011
  • Method Crash after QB Rebuild

    We had to rebuild our QB file yesterday after having login issues. At least one Changes synch completed after the rebuild (12:18 pm) and we shut down the Method engine at that point so that it wouldn't impair QB performance on that system. We restarted Method at approximately 5:00 pm, but at some point after 6:00 pm (the last time it was ...
    Posted to Method:Classic General Q&A (Forum) by TogsTeam on 03-15-2011
  • A idea concering your MethodPush program

    Good Afternoon. Not sure if this is the place for this kind of subject but i had a idea concering your program. I have no idea if this is possible but thought i would throw this out there. Using your MethodPush program and when somone makes mobile apps for their pda, use  your MethodPush to sync data from the PDA to your computers when the ...
    Posted to Method:Classic General Q&A (Forum) by John M on 03-10-2011
  • Outlook Dates

    This probably belongs in the Outlook integration forum, but I couldn't figure out how to post in that forum.  We have 2 issues with this Outlook utility: 1. When we click the "add to Method" button in Outlook for an appt. and navigate to the screen where you can set the date, if we change the start date, the end date does not ...
  • Resolve conflicts error

     I am getting the message below in the resolve conflicts log – What I don’t understand is why method is attempting to use the Billing Address 4 field during the sync when it isn’t used on the form (and at other times uses Billing Address 3, working fine). This error doesn’t occur all the time, even when testing with ...
    Posted to Method:Classic General Q&A (Forum) by Tracy @SBA on 02-23-2011
  • Reinstalling Method Integration

    My old computer crashed and I have had to reinstall Method on my new computer.  Once the Engine has downloaded and I gave permissions to QB to allow Method to sync, the Engine stays stuck on:    2/23/2011 1:41:36 PM OnDemand from desktop only mode 2/23/2011 1:21:34 PM OnDemand from desktop only mode 2/23/2011 1:01:32 PM OnDemand ...
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