Method Community

Hi Mark, I heard back from the dev team.  They are aware of this.  We try our best to match Quickbooks logic when accepting a save and passing on to Quickbooks.  In this instance, despite our best efforts, the conflict is created.  There is no resolution or fix at this time. - Adam

Regarding storage space does each contact, activity, email, etc count against storage space?  If so how much does each one of those typically take up?  I realize it is probably very small since text file but we have quite a few records with alot of activity on our accounts and I do not want to run into storage cap issues.  We will ...

Hi Andrew, I think there is some confusion here.  The action you need to use is the "Enter Value Into Field On Screen", with the attribute as Text, with Type In.

What are the differences between the Customer, Customer and Customer Lead, and Customer Lead tables? I'm working on transferring my information to a different account and I need to transfer leads and associated contacts and opportunites and customers and associated contacts and opportunities. I did this 1 yr ago when ...

Ive been through most of the customization webinars.  I am attempting to use the information i aquired from the webinars, but it does not seem to work as described. Since you have gotten it to work using the same approach that I used, maybe you could confirm what settings you used in the "set field" command. ...

Tom - Also, check out this help center article: http://www.methodintegration.com/method/kb.aspx?folder=methodcrm&id=189 Scroll to the bottom where it says "Special case: Customers, Vendors and Leads". I think that should answer your questions and then some. Paul

Hi Tom, if you export the table (include RecordID field).  Then add a column to the table IsLeadStatusOnly add Yes to the leads and import again. When at the Step 2, make sure to select "Update existing records by matching the key fields" then select RecordID.  

Hi Mark, I was able to create the conflict.  I'll put this into our dev team and update this thread.  Thanks. - Adam

We have made available webinars that cover customization those will provide you with all the information that you need. If you still need more help please visit Training & Customization.

I successfully imported leads into method. The only table for importing is the customer/leads table. I assumed it would ask me if the file contained customers or leads. If did not and my leads were imported as customers. What did I do wrong. I have customers to import as well as leads that should not be going into QB. One more thing, I was ...