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Today we were upgrading the security on our servers. Unfortunately this had the side-effect of causing some users to experience problems while trying to login. The problem has since been resolved and all users should be able to login normally at this time.
We apologize for any inconvenience this may have caused.
~C
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When sending an email from within method is there a way to use gmail instead of the native email client inside method? If able to do this will it log it as an activity inside method? In other words I would rather use gmail when sending because it is more full featured but I don't want to have to manually go and ...
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Hi Matt,
What function are you using.? I've tried to update the tenantid field of the users table from 1 to 1 like you are doing and the message I get back is "The field TenantID does not support edit". Which is different than the message you are getting.
Dave
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Update: For anyone experiencing issues it's advisable to clear your cache. The problem is resolved on our end.
~C
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[quote user="John M"]The september log in screen says "undefined"[/quote]
Hi John M,
I'm sorry for the inconvenience (and late post) but this issue should be resolved for you - if not please post back.
~C
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All back and working again, delete history/clear cache, then switch to september version then back to nerw october version, seems to have been a delayed update to the versions.
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Also the whole sign in section is now upper left instead of being middle of the page - which is new. maybe a connection - gremlins at work...!
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Tried that and no joy.
I strongly suspect there is a broken/missing link behind the sign in box, or there is a problem with the server connection at method end.
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Same for me, doesn't matter what browser I use or if my cache/session are clear. The following errors are appearing in the Chrome error console which I'm guessing are the cause:
GET https://www.methodcdn.com/method/Javascript/TimezoneLookup.js?rnd=1921142011 500 (Internal Server Error) login.aspx:7
GET ...
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Please clear your browser cache then restart your browser and if you've disabled pop-up's ensure that the following URL's are in the exceptions list:
methodcdn.com
methodintegration.com
Let me know what happens after you've done that.
- Ashur