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  • Re: Changing Sales Reps for customers

    [quote user=&quot;MikeB&quot;]I hope when the sync actually does happen that the changes will remain.[/quote] There&#39;s no reason why they wouldn&#39;t. &nbsp;I flipped my sales reps several times today and they sync&#39;d to QB everytime. Post back up your results. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-05-2012
  • Re: Changing Sales Reps for customers

    I went through the steps, which I&#39;m pretty sure I went through last time and which led to a successful update last time. Looking at some accounts in Method, and exporting the Customers and Leads table,&nbsp; see the changes are there (just like before). But when I do a Changes Only Sync, the time doesn&#39;t change. It should read 1:32 or ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 10-05-2012
  • Re: Going 'live' with new account

    [quote user=&quot;Method_Chad&quot;]I believe you just need to copy a screen that has that report but I&#39;ll verify.[/quote] Confirmed - when you copy a screen with&nbsp;a generate report action&nbsp;(with your custom report) then it&#39;ll come over in the copy. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-05-2012
  • Re: Going 'live' with new account

    [quote user=&quot;Rolf&quot;]This also allows the data copy checkboxes to remain in the desired state indefinately, I assume.[/quote] Definitely. When I had that option selected in account 1, after the copy, account 2 also had the option to copy data selected by default - it looks like the table settings are also copied over. [quote ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-05-2012
  • Re: Changing Sales Reps for customers

    [quote user=&quot;MikeB&quot;]but then reverted.[/quote] Does&nbsp;it revert after a sync? &nbsp;What are your conflict settings? &nbsp;Under QuickBooks &gt; Synchronize do you have this set to QuickBooks wins? &nbsp;I changed my reps several times today and had no problems with the records reverting. &nbsp;Do you have any custom actions which ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-05-2012
  • Re: Going 'live' with new account

    Hi Chad, Thanks once again for the quick reply and helpful info. Of course this raises more questions. If I have understood you correctly, a table is copied over (with without its data, depenciing on the data checkbox) only the first time.&nbsp; Once that table exists, It is not subsequently copied, nor is any of its associated data.&nbsp; Since ...
    Posted to Method:Classic General Q&A (Forum) by Rolf on 10-05-2012
  • Re: Add ability for user to "Add New" item to Drop Down List

    [quote user=&quot;jpfiester&quot;]I&#39;d like to add the ability for my users to have an &quot;Add New&quot; option in the drop down list[/quote] This is pretty easy but you&#39;ll want to make sure you have a screen setup to edit that table. &nbsp;The quickest way to have this screen pre-built for you is to use the automatically create a new ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-05-2012
  • Re: Changing Sales Reps for customers

    Thanks, I followed that procedure before (although I exported all fields&nbsp;- no matter, I only imported Sales Rep and RecordID) and it worked at the time, but then reverted. 1 question though: If Customer/Lead/Customer and Lead are all views of the Entity table, shouldn&#39;t I change the records in the Entity table and not in the Customer and ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 10-05-2012
  • Re: Changing Sales Reps for customers

    [quote user=&quot;MikeB&quot;]Which table do I have to change? There&#39;s Customers, Customers and Leads, Entity, etc. I made the changes to the Customers table. Do I need to change all 3? Or just Entity?[/quote] Hi Mike,&nbsp; I just want to clarify our table structure - Customer, Customer Lead and Customer and Lead are all views&nbsp;on the ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 10-05-2012
  • Add ability for user to "Add New" item to Drop Down List

    I have some drop down lists that reference custom tables for lookup values. I&#39;d like to add the ability for my users to have an &quot;Add New&quot; option in the drop down list that will allow them to add a new option, such as done already in several of the stock drop down lists. How might I go about this? &nbsp;I suspect it has to do ...
    Posted to Method:Classic General Q&A (Forum) by jpfiester on 10-05-2012
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