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  • Re: Two Primary Contacts

    [quote user=&quot;Blake C&quot;]How do I fix this? Is there any way to fix it through the Method UI?[/quote] The best way to fix the broken contact links is edit the records through export/import - here you can see the RecordIDs and link everything up correctly to import again. &nbsp; ~C&nbsp;
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 06-04-2012
  • Re: Customer Exists But Won't Show Up In Search

    [quote user=&quot;Blake C&quot;]Shouldn&#39;t the Contacts screen check this logic on Save rather than burying a data issue that will clearly cause me problems later on when I try and search for a customer again only to find out it&#39;s unavailable?[/quote] It would be hard to account for every possible mistake a user can make within Method. ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 06-04-2012
  • Adding a button that generates a report

    I would like to add a button to the Work Order List, Print/Email tab that will generate a report I&#39;ve designed in the Report Designer. &nbsp;I would like it to run similar to the Print Work Orders button. &nbsp;Is there a way to copy that button, or all the actions associated with it, and just change the report name reference?
    Posted to Method:Classic General Q&A (Forum) by JKM@SA on 06-04-2012
  • Re: Radio Buttons Selection Change not working

    [quote user=&quot;Chris Berg&quot;]Any luck here Chad?[/quote] The selection change with radio buttons on mobile has been identified as a bug, I&#39;ll update this thread when I have more information. ~C
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 06-04-2012
  • Re: Customized contacts portal - transaction grid links

    [quote user=&quot;AutumnW&quot;]But - when I try to select another transaction link, nothing happens except my profile info disappears.[/quote] I just setup a Portal with a similar customization and I didn&#39;t notice anything strange when linking around. &nbsp;How are your Go To links coded? &nbsp;Are you using Go To Tab Link or Go To Screen? ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 06-04-2012
  • Re: Customer Exists But Won't Show Up In Search

    Try doing a database rebuild. it sounds like an index is a little confused. It is under FILE UTILITIES then REBUILD DATA. &nbsp;it will require a backup and if the database is very large it could take hours but it is well worth it in improved performance and removing these issues.
    Posted to Method:Classic General Q&A (Forum) by micheleh on 06-04-2012
  • Re: Customer Exists But Won't Show Up In Search

    I confirmed there was an action missing for some reason on my &#39;Add Contacts&#39; button from EditCustomer screen that was not setting the Entity Name (for some reason it&#39;s not the RecordID, but whatever) as a shared result. As a result, the subsequent Contact add was successful but it was creating orphaned records that never showed up in ...
    Posted to Method:Classic General Q&A (Forum) by Blake C on 06-04-2012
  • New Campaign - New form needed

    We are moving into the Medical Alert market. there is a form that the coach gave us to have in front of us to complete while on the phone with the customer. this information is 90% in quickbooks. &nbsp;I know I can use the fields in the CRM area and make most of the form online so it can be entered only once and there wont be hand writing issues. ...
    Posted to Method:Classic General Q&A (Forum) by micheleh on 06-04-2012
  • scheduling - can I prevent step three from being accessed until step 2 is done?

    I have all the data I need in QuickBooks to feed a scheduler. I know I can put the rough in of the job and the trim of the job on the calendar but I need to stop the trim from having access until the rough in is complete. &nbsp;I&#39;d like to be able to see what is needed to be done on the schedule or what point is the task at by looking at a ...
    Posted to Method:Classic General Q&A (Forum) by micheleh on 06-04-2012
  • Resolve Conflicts

    I have 17,000 items to resolve.&nbsp; Most say something like the following:&nbsp; The record with identify of &#39;XXXXX-XXXXX&#39; appears to have been deleted&nbsp; in QuickBooks. Any chance this is due to archiving the QuickBooks database? Any way to delete them all together instead of 1 by 1?
    Posted to Method:Classic General Q&A (Forum) by andrea on 06-04-2012
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