Method Community

Is there a way to print the customer phone number on the work order?

It sounds like someone changed the Default Work Order Template. To check this, go to the Field Service Dashboard screen and click the link that says "Customize Templates" and make sure the correct work order template is selected.

I am using an original screen and trying to print work orders from the schedule. I have not had this problem before. I select the appointment, hover the mouse over the appt, select the arrow, drop down and choose "print work order(s)" but instead of going to the work order, it goes to a graph. I also selected "edit" and went ...

Yes Valbon, I am referring "Is Manually Closed" field in PO. The same field in SO works fine.Please let me know once you update it.   Thanks & Regards Navitha  

Hi Navitha, I am assuming you are referring to "Is Manually Closed" field on the PO? If so, this is something that we are already aware of and are looking into why the checkbox will not retain the checked value. We will update this post when we have an update.

Hi, In Purchase Order, When we are trying to close the purchase order by clicking on the check box called 'Closed', It's not closed in quick books. But the same works in Sales Order. Can you please give me any suggestion to solve that issue in purchase order.  

Okay Michael.  

Is it possible to assing time to a service Ie: low windows take .01 minutes, high .02, etc?

The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Time Tracking New - the Name dropdown list now displays the currency in the third column. (QBD)   New - the Customer:Job dropdown list now displays the currency in the third column. ...

James, Can you enable MethodSupport and email me your account name? -Michael