Method Community

John- I'm glad to hear that and yes we are working on that other issue with the comment section. -Michael

Michael, Ok this was strange, i just got anouther email from the same case. This time it took me to the reg sign in page where it just askes for your email address. So it looks like this is working.  Thanks! The only thing left is the comment section.  Its showing this:<p><b>02-Aug-2011 08:07:00 AM, JohnM (staff) ...

Hi Michael, Hey it works great thanks.  I am sorry to say this but there one more issue that i forgot to mention.  When the customer gets the email telling them they have a case, and the customer presses the url, it takes them to sign in page that requires them to have username and password.  Is this correct? I thought they would ...

jhcarboni- I have been able to duplicate this issue and have already created a ticket for our developers. I will update this post once the fix goes live.

Rajni, When you process a card in Method, it send the info to your CC processor and it does the processing/charging and just return a message if it been processed or not. Click HERE for additonal info. -Michael

Hi John, Can you test this again? It should be resolved now. -Michael

Hi Michael, Thank you for your reply. So from Methods we cannot authorize the credit card and then process, it is only we process the Credit Card and charge the Customer. Please correct if my understanding is wrong.   Rajni Kumar  

Rajni, Just to add all Method does is pass the info to your CC processor and it takes over from there and the processor returns a message letting Method know if it has been processed or not. -Michael

Rajni, Method currently only supports charging a credit card and does not have any means to just validate the credit card. -Michael

Hi cpitts, We have seen simliar issues before and it seems to be related to the browser/pdf viewer and not to Method. You can try these steps here, they may help. -Michael