Method Community

Oh, I see, that is why. oh ok, should i retrive the customer record id from customer table or just using the sales order screen id.   Ian

 pdirect, I will have to look into this further. The IncomeAccount field is a drop down type field that references FullName in the Account table, I will need to verify if drop down fields are a special case. Do you mind posting the SQL you have at the moment or emailing it to me? -Michael

 Hi Ian, Which screen did you use to send this email from? Was that screen customized? If it was it looks like the CustomerRecordID may not be set in the Create Short Method URL action. -Michael

Michael -- One question (and you'll know why) -- does the linked field I just established constitute a change to the Customer record for all my Customers?  In other words, am I going to see an extended Synch effort as a result? Uh-oh, spoke too soon. After I clicked Finished Editing Fields, I got this error: An error has occurred. An ...

Hi Michael, The Email you sent to me does not work, Can you check? thx

Hi Michael Thanks for reply. I did not do any customiztion on Contact Portal yet. I will send you a test url,

 Ian, Are you using the default screens or did you do any customization? If you are using the default screens can you email me the link you are using(Method short URL) and the email associated with it so I can test it? Or if you can add my email m.melo@methodintegration.com to a dummy customer and send out  a dummy email to ...

 Ok, what about IncomeAccount.  This won’t display either in a grid.  Is there special code for this as well?

Hi Michael, I try to logging in the portal using short url link, but it is same page as logging in directly into the portal.

pdirect, Have you tried setting the font size and font type first and then entering the text? Let me know if that works for you. -Michael