Method Community

Matt - The DueDate is just coming from the DueDate field of the statement charge.  All statement charges ("Charge" table in Method) have the ability to have a Due Date entered and this is what the portal is showing. If instead you want it to pull a field from the Customer screen that you are arbitraily setting, that's a ...

I would like the customer to be able to print their current statement or just view it in PDF format. Also I would like to be able to customize the design and layout of the statement/invoice to match my company image. What events do I need to add to a print button so that it pulls account information from a transactions table and displays it ...

Paul, I see the due date field as a choice to be added to the portal home and transactions screen. However, I may not understand how it works. the field offers me a calander to choose a date from. I am looking for a field that will pull the due date of the customer account from quickbooks. I think you understand what it is that I am looking to ...

Hello,  I have been getting this message today on various items I enter in my quote screen when I click update. There is not a blank or invalid value. Any ideas? Bryan

Hi Jonathan, Can you please give this another test on your end and let us know if what you were describing is still happening.

We have set up a couple of custom Work Orders in the system using a data set of custom fields that we have added.  When we select a Work Order and choose Print, it automatically generates the default Work Order.  Is there a way to remove the default so that when we print a WO, we can choose from a list of available WO's? Thank ...

 Perfect! Thats all we need it to do.   Thank you

Bryan, From the Work Order List Screen when you click on More Actions > Invoice Selected or More Actions > Invoice All it actually goes through and checks to see if the occurrence has any job items, if it doesn't it copies them from the series.  -Michael

 OK, that makes sense. So, one thing I noticed though. When I complete a series of occurences and then send them over to QB on an invoice, the job items from the series are showing up in QB for each of those occurences.   How can that be possible if you said it does not copy the job item for each occurence? Bryan

Hi Ken, I've figured out why you had the error "We couldn't authenticate web form provider. Please contact web form provider for any additional information." The problem is that in In "Step 1 of 9" of the wizard, you didn't include the correct URL of your website. You made a small spelling mistake and entered ...