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Hi Laurie, The "grouping" filter found under Field Services Center -> My Calendar -> Filter Calendar simply filters the list of groups that you have the ability to set up when creating/modifying existing users. This feature allows you to associate users to groups and categories such as departments, however it does not associate a ...

Our synch efforts have gone haywire. Three main problems, and a question.  If you want to handle these in individual threads, we can certainly do that. 1) The Changes Only synch keeps repeating one single change, typically in the Invoices table. I can't complete a Changes Only or Full Synch. I launched a Full Synch and it started ...

Hi Tiffany, We were not been able to reproduce the problem you were experiencing; However, we did create a fix, which should take care of your problem and which will allow your users to successfully submit their data to Method. If you will continue receiving errors from web forms, please contact us right away and we will be happy to help ...

Dear Method Folks: We are experiencing an unusual problem with one of our users (userid = Dagmar).  Here is the scoop: I have created a custom screen to show activities.  The screen consists of a grid (covering the whole width of the screen) with a section below that showing detail for whichever activity in the grid is ...

I am going to modify my Add/Edit Work Order screen by adding additional entries for the field "Assigned to" to see if it will let me assign more than one worker to a work order. Will this work?  Or will it cause things to blow up?  Is there only a 1:1 relationship between "work order" and "assigned ...

Thanks!  I'll give it a shot

In the Field Service Center / My Calendar tab - in the box where Assigned to users are listed (Lower left), there is a column next to "Assigned Users" called "Grouping."  What is that for? I am trying to find a way to assign more than one employee (Assigned User) to a work order.  In any given day, I may have ...

Allen - Apologies for this not getting answered sooner.  Honestly, it looks like it fell between the cracks somehow.  I'll make it up to you by going over and beyond the call of duty. "I created a report for a Purchase Order in the report designer and then went to use it in the Purchase Orders and there is no button like there ...

Keith - I'm not sure this is still outstanding for you, as I believe we were already in contact with you.  But just in case, I think the problem was that the aaJBCCustomerFullName field you had on the child grid is an automatic reference to the main screen.  When this column is included it messes up the grid update ...

Laurie - Congrats at customizing your invoice! Check out how we did the "Estimate (Custom)" template was built.  It's tricky, but here's how we did it: 1. Put one textbox object, called xrBillAddress. 2. Edied the properties in the lower-right of the designer, expanded the Scripts property, and clicked in the Before ...